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Screeb

by Screeb · Since 2020
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ActiveAvailable globallyCloud
Quick facts
VendorScreeb
Year launched2020
StatusActive
LocationLe Palace - 4 Rue Voltaire, Nantes, 44000, FR
Countries servedGlobal
Languages10
Integrations15+
Free tier
Free trialYES
Contact sales

About Screeb

Screeb is an analytics software platform from Screeb designed for observing user behavior and gathering valuable insights. It includes session replays, surveys, and onboarding tools so teams can better understand user experiences. This platform is built for teams that prioritize user use and provides straightforward access to user interaction data. Screeb allows organizations to collect feedback directly from users, facilitating informed decision-making based on real user insights. Key capabilities: session replays user surveys onboarding tools user engagement tracking feedback collection Best for: product teams that need to improve user use and gather actionable insights.

Screeb presents itself as a comprehensive, all-in-one platform for gathering, analyzing, and acting on user feedback, and it does so with remarkable finesse. At the heart of its appeal is its intuitive and user-friendly interface, which makes it highly accessible even to those without a technical background. This thoughtful design lowers the barrier to entry for product managers, UX researchers, and customer experience teams, enabling them to extract valuable user insights quickly and without unnecessary complexity. The drag-and-drop functionality for survey creation is particularly commendable, allowing for a seamless survey-building experience that is both efficient and effective. Navigation within the platform is straightforward, with clearly defined sections such as "Solutions," "Features," "Customers," and "Resources," ensuring users can easily find the tools and information they need. This emphasis on simplicity and clarity contributes significantly to its attractiveness for agile product teams focused on fast iteration and rapid insight generation. Functionality-wise, Screeb distinguishes itself with an impressive breadth and depth of features that collectively offer a holistic view of the user journey.

Pros & Cons

What users like
  • +Easy to deploy and use on web and mobile apps.
  • +High response rate for surveys.
  • +AI-driven insights and survey refinement.
  • +Fast response time and bug fixes from the support team.
  • +Continuous improvements and new feature additions.
  • +In-product surveys enhance user experience.
  • +Chat-like surveys improve engagement.
  • +AI-based reports simplify analysis.
What users flag
  • Some surveys may not work properly due to hidden HTML characters.
  • Limited dashboard features for comprehensive data tracking.
  • Expensive, particularly for high-MAU (Monthly Active Users) products.
  • Issues with SDK compatibility and survey visibility.
  • Frequent need for customer support due to technical glitches.
  • Some new features are not always immediately applicable.

Features

Key features

Session Replays for Web & Mobile Apps
Observe user behavior seamlessly across both web and mobile platforms, allowing for a comprehensive understanding of user interactions and quick identification of friction points.
AI-powered Analytics & Reports
Leverage artificial intelligence to automatically uncover product insights and generate reports, significantly reducing the time spent on manual data analysis (saving an average of 10 days per month).
Highly Engaging Surveys with Innovative Formats
Achieve an average 60% response rate with surveys, including unique audio and video feedback options, ensuring higher quality and more diverse user insights.
Highly Engaging Product Tours
Increase feature awareness and adoption by 40% through interactive and effective product tours designed to guide users through the product experience.
Real-time Funnel Analysis
Instantly pinpoint where users struggle within your product funnels, enabling rapid identification of areas for improvement and subsequent conversion rate optimization.
Unlimited Seats, Surveys, or Product Tours
Enjoy a flexible pricing model that doesn't limit your team's ability to utilize the platform, allowing for extensive use without incurring additional costs based on volume.

Additional features

Session Replays
Record and playback user sessions to understand user behavior and identify pain points on both web and mobile applications.
Funnel Analysis
Analyze user journeys in real-time to identify drop-off points and areas of struggle within product funnels.
Surveys
Gather insights from users through customizable surveys, featuring a high average response rate and various formats.
AI Reports & Analysis
Utilize artificial intelligence to automatically analyze data, generate reports, and uncover actionable product insights.
Product Tours
Guide users through your product with interactive tours designed to increase feature adoption and user engagement.
User Journey Analysis with Smart User Segmentation
Understand how users navigate your product and segment them intelligently for targeted surveys and product tours.
Innovative Feedback Formats (Audio & Video Surveys)
Collect richer user feedback through non-traditional audio and video survey options.
Unlimited Seats, Surveys or Product Tours
Offers a pricing model that does not restrict the number of team members, surveys, or product tours.
Premium Support & Dedicated Customer Success Manager
Provides high-level support and a dedicated point of contact to ensure customer success.
GDPR Compliant
Adheres to GDPR regulations for data privacy and protection.
Integrated with your Ecosystem
Connects with other popular tools such as CDPs (Segment, Rudderstack), analytics platforms (Amplitude), roadmapping solutions (Productboard, Harvestr, Jira Product Discovery), and project management tools (Notion, Jira).

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Essentials

EUR 159

Plus

EUR 479

Pro

EUR 839

Countries & Languages

Global
Countries served
10
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChinese (Simplified)JapaneseKoreanRussian

Billing currencies

🇬🇧GBP

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