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About Second CRM

Second CRM is a customer relationship management software from Soft Solvers Solutions that focuses on managing customer interactions and data. It offers features such as contact management, sales tracking, and reporting tools so businesses can effectively monitor their sales pipeline and customer engagement. This software is designed to improve communication and collaboration among team members. Key capabilities: contact management sales tracking reporting tools integration options mobile access Best for: small to medium-sized businesses that need to manage customer relationships and sales processes efficiently.

Second CRM Details

Vendor
Soft Solvers Solutions
Year Launched
2010
Location
C2-3-7, CBD Perdana 3,, Persiaran Cyberpoint Timur, Cyberjaya, Malaysia
Deployment
cloud
Training Options
Countries Served
Asia
Languages
English, German, Spanish, French, Italian, Dutch, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, Turkish, Hindi, Bengali, Tamil, Telugu
Users
Sales Executives, Marketing Professionals, Customer Service Representatives, Helpdesk Agents, HR Managers, Operations Managers, Business Owners, IT Administrators, Finance Officers, Administrative Staff
Industries Served
Retail & eCommerce, Engineering Services, Property Management, Insurance, Higher Education, Healthcare, Professional Services, Manufacturing, Travel & Tourism, Logistics & Distribution
Tags
CRM, Insurance CRM, Second CRM

Second CRM's In-App Market Place

Does Second CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), KRW (₩), INR (₹), SGD (S$), HKD (HK$)

Pros & Cons

  • Comprehensive CRM solution: Covers customer management, sales automation, and service tracking.
  • Localized for Asia: Supports Asian languages, currencies, and regulations.
  • Strong security: Bank-level security with daily backups.
  • Integration-ready: Compatible with various business software for accounting, marketing, and communication.
  • Scalable for all business sizes: Works for freelancers, small teams, and large enterprises.
  • Reliable customer support: Available via local phone numbers, email, and WhatsApp.
  • Free subscription for up to five users: No commitment or credit card required.
  • Positive customer testimonials: Recognized for ease of use and efficiency.
  • Primarily Asia-focused: Businesses outside Asia may not fully benefit from localization features.
  • Limited features in free plan: Full capabilities require paid subscriptions.
  • Potential learning curve: Some businesses may need onboarding for advanced automation.
  • Customization costs: Tailored solutions may come with additional expenses.

Second CRM's Support Options

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