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Second Nature

by Second Nature · Since 2012
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ActiveAvailable globallyCloud
Quick facts
VendorSecond Nature
Year launched2012
StatusActive
LocationHeadquarters Tel Aviv, IL
Countries servedGlobal
Languages1
Integrations1+
Free tierN/A
Free trialYES
Contact salesYES

About Second Nature

Second Nature is a sales training software from Second Nature that uses conversational AI to facilitate realistic role play discussions with sales representatives. It combines industry-specific scenarios, personalized training modules, and performance analytics so sales teams can practice effectively in a safe environment. This system supports various industries including Insurance, Technology, Financial Services, and Education, making it adaptable to diverse training needs. Users can easily create their own AI role plays, ensuring relevant and targeted practice sessions. Key capabilities: conversational AI personalized training performance analytics industry-specific scenarios user-friendly interface Best for: customer-facing teams that need practical training simulations to improve sales skills.

Second Nature is a cutting-edge sales enablement software designed to revolutionize the way sales teams train and improve their performance. Its primary purpose is to provide an AI-driven virtual pitch partner that engages sales representatives in simulated conversations, helping them refine their sales techniques and enhance their ability to close deals. The software leverages conversational AI to create realistic training scenarios, offering real-time feedback and scoring to ensure continuous improvement. Key features include AI-driven coaching, automated performance tracking, and seamless integration with existing sales processes, making it a valuable tool for organizations looking to optimize their sales training efforts. The user interface of Second Nature is designed with simplicity and efficiency in mind. It features an intuitive layout that allows users to navigate effortlessly through various training modules and performance analytics. The clean and modern design ensures that sales representatives can focus on their training without being overwhelmed by complex menus or unnecessary distractions. Unique design elements, such as interactive conversation simulations and real-time feedback prompts, make the learning experience engaging and effective.

Pros & Cons

Pros
  • 1. Allows practice of sales pitches and presentations with an AI virtual customer.
  • 2. Provides helpful feedback after each practice session to identify areas for improvement.
  • 3. Enables managers to monitor sales reps' performance, identify trouble spots, and create customized coaching.
  • 4. Offers measurable, data-driven training to prepare reps before live calls.
Cons
  • 1. Talking to the AI can sometimes feel robotic and takes getting used to.
  • 2. The software currently lacks support for multiple languages, limiting global adoption.

Features

Key features

1. AI Life-like Sales Training/Role Play

The software provides a "virtual pitch partner" that uses conversational AI to simulate realistic sales conversations and role-playing scenarios. This allows users to practice in a life-like, risk-free environment.

2. Conversational AI Interaction

The core technology involves using conversational AI to have actual discussions with sales representatives, making the practice sessions dynamic and interactive.

3. Scoring and Feedback

The AI evaluates the sales reps' performance during the role plays, scores them, and provides feedback to help them identify areas for improvement and enhance their skills independently.

4. Personalized AI Role Play Creation

Users can easily build personalized AI role plays using template libraries or by customizing their own simulations.

5. Practice with Any Content

The platform allows users to load various types of content (website, recorded call, training video, PPT, sales deck, sales playbook, help manual, knowledge article) to generate customized AI role plays based on specific materials.

6. AI Sales Training Avatars

Users can choose who they want to train with from provided avatars or create their own, adding a layer of customization to the practice experience.

Additional features

1. AI Life-like Sales Training/Role Play

Uses conversational AI to have actual discussions and role-play sales conversations with reps.

2. "Virtual Pitch Partner"

Acts as an AI partner for sales reps to practice their pitches and conversations with.

3. Scoring

Evaluates the performance of sales reps during role plays and assigns scores.

4. Self-Improvement Guidance

Helps sales reps improve on their own based on the feedback and scoring received.

5. Boost Sales

A stated outcome of using the training is to improve sales performance.

6. Enhance Training Effectiveness

A benefit of the software is making sales training more impactful.

7. Increase Productivity

The software aims to improve the productivity of sales teams.

8. Free Role Plays

Offers free access to certain role-playing scenarios (Master discovery call, Crush cold calling, Objection handling).

9. Build Your Own Role Play

Allows users to create customized role-play scenarios.

10. AI Sales Coach (Jenny)

Refers to the AI conversational partner as an AI Sales Coach.

11. Personalized AI Role Play Building

Provides the ability to easily build personalized role plays using templates or customization.

12. Template Library

Offers pre-built templates for creating role plays across various categories (Sales, Service, HR, Learning, Marketing).

13. Customize Your Own Role Play

Allows for the creation of entirely custom role-play scenarios.

14. Practice with Any Content

Enables the generation of customized AI role plays by loading different content types.

15. Content Loading (Website, Recorded Call, Training Video, PPT, Sales Deck, Sales Playbook, Help Manual, Knowledge Article)

Specifies the types of content that can be used to create practice scenarios.

16. Introduction of AI Sales Training Avatars

Mentions the availability of different AI avatars to train with.

17. Choose Who to Train With

Users have the option to select from existing avatars or create their own.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
17
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇸🇬SGD🇭🇰HKD🇰🇷KRW🇨🇭CHF🇸🇪SEK🇳🇿NZD🇷🇺RUB🇹🇷TRY

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