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SeeClickFix

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Software Status:Active

About SeeClickFix

SeeClickFix is a civic engagement software platform from SeeClickFix that focuses on community reporting and issue resolution. It provides tools for citizens to report non-emergency issues, track progress, and engage with local government. The platform includes features such as issue reporting, community engagement, and analytics so that municipalities can address citizen concerns effectively. Users can submit reports on issues like potholes, streetlights, and public spaces, while local officials can manage and respond to these reports efficiently. Key capabilities: issue tracking community interaction data analytics real-time updates mobile access Best for: municipalities and local governments that need to manage community issues and improve citizen engagement.

SeeClickFix Details

Vendor
SeeClickFix
Year Launched
Location
SeeClickFix Location Address: 746 Chapel St New Haven, CT 06510 United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Swedish, Norwegian, Finnish, Danish, Russian, Chinese, Japanese, Korean
Users
Citizens, Local Governments, Community Organizations, Service Providers
Industries Served
Local Government, Utilities, Transportation, Higher Education
Tags
Complaint Management, Issue Tracking

SeeClickFix's In-App Market Place

Does SeeClickFix have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

6

Mini Apps

1. Reporting Dashboard by SeeClickFix: A add-on that provides a comprehensive reporting dashboard for tracking and analyzing complaints and issues submitted through SeeClickFix.

2. Mobile App Integration by SeeClickFix: An add-on that allows for seamless integration with mobile apps

making it easier for users to report issues on the go.

3. Mapping Integration by SeeClickFix: An add-on that integrates mapping capabilities into SeeClickFix

making it easier to pinpoint the location of reported issues.

4. Social Media Integration by SeeClickFix: An add-on that enables easy sharing of reported issues on social media platforms for increased visibility and community engagement.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), HKD (HK$), SGD (S$), INR (₹), CNY (¥), AED (د.إ), ZAR (R), SEK (kr), NZD (NZ$), DKK (kr), NOK (kr), KRW (₩), THB (฿)

Pros & Cons

  • Streamlines and automates the process of reporting and resolving complaints
  • Provides a centralized platform for users to report issues and track their status
  • Enables efficient communication between citizens, government agencies, and other stakeholders
  • Increases transparency and accountability in addressing community concerns
  • Improves response times and overall customer satisfaction
  • Allows for data-driven decision making and resource allocation.
  • Limited customization options for issue categories and reporting fields
  • Steep learning curve for users unfamiliar with the platform
  • Lack of integration with other applications or software systems
  • Limited support for non-English languages or international use
  • Occasional glitches or bugs in the system leading to downtime or data loss

SeeClickFix's Support Options

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