About Servetel
Servetel is a communication platform from Acefone designed to simplify business interactions. It includes features such as cloud telephony, SMS services, call tracking, and advanced analytics so users can improve customer engagement and improve response times. Servetel provides smooth integration with existing systems, ensuring a smooth transition and user-friendly use. Key capabilities: 1. Cloud-based telephony 2. Intelligent call routing 3. SMS and voice broadcasting 4. Real-time analytics and reporting 5. API integrations for improved functionality Best for: Businesses of all sizes that need efficient communication solutions to boost productivity and customer satisfaction.
Servetel Details
Servetel's In-App Market Place
Does Servetel have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), INR (₹)
Pros & Cons
- Provides a wide range of features that improve business efficiency.
- Accommodating account managers who clearly explain every step.
- Fast response time for support requests.
- Easy to use with smooth implementation.
- Global reach and localization for different markets.
- Updates are delayed, with a need for more business-centric feature releases.
- Occasional minor bugs cause operational issues.
- Unprofessional behavior, including sudden price hikes and service termination.
- Poor customer service after the trial period, especially when attempting to discontinue services.
- Lack of responsiveness from the support team when trying to cancel or get a refund.
Servetel's Support Options
Email Address
support@servetel.inContact
1800-120-2217Documentation
https://docs.servetel.in/docs/dashboardChatbot
Available