About Service Manager by Technisoft
Service Manager is a software platform from Technisoft that provides an integrated solution for service, maintenance, field, and job cost industries. It combines job costing, real-time activity tracking, and comprehensive reporting so users can manage their operations efficiently. The platform supports a variety of industries and facilitates effective communication between team members and clients. Additionally, Service Manager offers features such as financial management, inventory control, and customer relationship management to create a cohesive approach to service management. Key capabilities: job costing real-time activity tracking reporting tools inventory management customer relationship management Best for: service and maintenance professionals that need to manage service operations and job costs effectively.
Technisoft Service Manager presents itself as a robust solution for businesses grappling with the complexities of service and maintenance operations. Its core strength lies in its comprehensive feature set, designed to streamline everything from job costing and preventative maintenance scheduling to field service management and equipment tracking. The promise of seamless integration with Sage 300 accounting suite is a significant draw, offering a unified platform for both operational and financial data, potentially eliminating data silos and enhancing overall business visibility. This tight integration suggests a streamlined workflow, reducing manual data entry and minimizing the risk of errors, ultimately contributing to improved efficiency and accuracy. The ability to manage service level agreements, process return merchandise authorizations, and generate quotes and invoices within the same system further consolidates key business processes, simplifying administration and improving control. The availability of add-on modules, such as those for advanced maintenance scheduling, customer portals, and purchasing management, allows businesses to tailor the software to their specific needs, enhancing its versatility and adaptability.
Pros & Cons
- +Fully Integrated with Sage 300 – Seamless accounting and service management
- +Comprehensive Service Management Features – Covers job costing, maintenance, invoicing, and scheduling
- +Scalable Solution – Supports small businesses to large enterprises with multiple service centers
- +Real-Time Tracking – Field technicians can access updates on mobile devices
- +Multi-Currency & Global Support – Suitable for international businesses
- −Limited Third-Party Integrations – Primarily tied to Sage 300
- −Complex Setup for Small Businesses – May require training and onboarding
- −Pricing Not Publicly Available – Requires contacting Sage or Technisoft for details
- −On-Premise Deployment Dependency – Cloud options are unclear
- −Limited Online Community Support – Not as widely discussed as mainstream ERPs
Features
Key features
- 1. Job Costing & Profit Analysis – Track materials, labor, and overhead for each job
- 2. Preventative Maintenance Scheduling – Plan maintenance to prevent equipment failures
- 3. Field Service Management – Manage technicians, travel, and work orders remotely
- 4. Real-Time Equipment Tracking – Monitor asset history, transfers, and warranties
- 5. Resource Scheduling – Assign jobs based on technician availability
- 6. Multi-Currency Support – Manage transactions in multiple currencies
- 7. Advanced Invoicing – Recurring, consolidated, and general invoicing options
- 8. Purchase Order & Requisition Management – Streamline procurement and approvals
- 9. Integration with Sage 300 – Full ERP integration for accounting and financial tracking
Additional features
- 1. Job Costing & Work in Progress (WIP) Accounting
- 2. Equipment History & Lifecycle Tracking
- 3. Warranty & Rental Management
- 4. Task & Activity Checklists
- 5. Time & Labor Tracking (Billable & Non-Billable Hours)
- 6. Returns, Refurbishments & Service Level Agreements (SLA) Management
- 7. Predictive & Preventative Maintenance Scheduling
- 8. Field Portal for Remote Access via Mobile Devices
- 9. Customer Self-Service Portal
- 10. Multi-Location Service Centers Management
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Service Manager by Technisoft
Service Manager is a software platform from Technisoft that provides an integrated solution for service, maintenance, field, and job cost industries. It combines job costing, real-time activity tracking, and comprehensive reporting so users can manage their operations efficiently. The platform supports a variety of industries and facilitates effective communication between team members and clients. Additionally, Service Manager offers features such as financial management, inventory control, and customer relationship management to create a cohesive approach to service management. Key capabilities: job costing real-time activity tracking reporting tools inventory management customer relationship management Best for: service and maintenance professionals that need to manage service operations and job costs effectively.
Service Manager by Technisoft Details
Service Manager by Technisoft's In-App Market Place
Does Service Manager by Technisoft have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD ($), AUD ($), NZD ($), JPY (¥), CNY (¥), INR (₹), AED (د.إ), MXN ($)
Pros & Cons
- Fully Integrated with Sage 300 – Seamless accounting and service management
- Comprehensive Service Management Features – Covers job costing, maintenance, invoicing, and scheduling
- Scalable Solution – Supports small businesses to large enterprises with multiple service centers
- Real-Time Tracking – Field technicians can access updates on mobile devices
- Multi-Currency & Global Support – Suitable for international businesses
- Limited Third-Party Integrations – Primarily tied to Sage 300
- Complex Setup for Small Businesses – May require training and onboarding
- Pricing Not Publicly Available – Requires contacting Sage or Technisoft for details
- On-Premise Deployment Dependency – Cloud options are unclear
- Limited Online Community Support – Not as widely discussed as mainstream ERPs
Service Manager by Technisoft's Support Options
Email Address
support@technisoft.comContact
+61 7 5554 5844Service Manager by Technisoft's Alternatives
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