Service Node logo

Service Node

by Service Node AB · Since 2016
No reviews yet
Active1+ countriesCloudFree tier
Quick facts
VendorService Node AB
Year launched2016
StatusActive
LocationIndustrivägen 22 Industrivägen 22, 901 30 Umeå, Sweden
Countries served1+
Languages2
Integrations
Free tierYES
Free trial
Contact salesYES

About Service Node

Service Node is a software platform from Service Node AB that provides access to service management solutions. It includes features for incident management, service request handling, and change management so organizations can efficiently manage their IT services. The platform supports integration with various ITSM tools and allows for customization to fit specific organizational needs. Additionally, Service Node facilitates reporting and analytics, enabling users to track key performance indicators effectively. Key capabilities: incident management service request handling change management reporting analytics Best for: IT departments that need a reliable solution for managing service-related processes.

Service Node is a comprehensive service and maintenance management system designed to streamline workflows for various stakeholders, including equipment owners, real estate owners, and service companies. Its core purpose is to digitize and simplify service processes, from initial error reporting to comprehensive service planning and asset management. Key features include smart tags for quick access to relevant asset information, mobile and web applications for efficient work order management, robust service planning tools, centralized asset inventory tracking, and digital service journals that replace cumbersome paper-based records. Service Node aims to improve efficiency and communication across the entire service ecosystem, connecting all involved parties. The user interface of Service Node is designed with user-friendliness in mind, accessible through both web and mobile applications. The design is clean and intuitive, emphasizing ease of navigation. The smart tag system is a particularly innovative feature, simplifying access to information by bridging the physical and digital divide. Technicians can quickly scan a tag on a piece of equipment to access its service history, manuals, and other critical data, or to report a new issue.

Pros & Cons

What users like
  • +User-friendly interface for service management
  • +Smart tag technology streamlines maintenance work
  • +Mobile and web-based for easy access
  • +Reduces paperwork with digital records
  • +Improves efficiency in service reporting
What users flag
  • Unclear integrations with other major software
  • Primarily Sweden-focused, may have limited global support
  • Potential learning curve for new users
  • No mention of AI or automation features
  • More information needed about customer support resources.

Features

Key features

1. Smart Tags
Access digital information easily on-site
2. Work Order Management
Manage service tasks via mobile and web
3. Service Planning
Schedule maintenance and service work
4. Fault Reporting
Simplify error reports using mobile or web
5. Facility Register
Overview of all service objects and facilities
6. Digital Service Journals
Replace paper logs with digital records

Additional features

1. Smart Tags
Quick access to equipment information
2. Work Orders
Task management and tracking
3. Service Planning
Scheduling tools for maintenance
4. Fault Reporting
Easy reporting via multiple platforms
5. Facility Register
Centralized overview of assets
6. Digital Service Journals
Log and track service activities
7. Mobile & Web App
Access tools on different devices
8. Reporting & Documentation
Digital record-keeping for compliance
9. Integration with Third-Party Tools
Potential compatibility with other business systems
10. User Access Control
Role-based permissions

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Equipment Owners

EUR 99

Countries & Languages

1
Countries served
2
Interface languages
1
Billing currencies

Available in

Primarily Sweden

Interface languages

SwedishEnglish

Billing currencies

🇪🇺EUR

No reviews yet

Be the first to drop a review

Alternatives to Service Node

Digiparc logo

Digiparc

Digiparc is a digital asset management software from DIGIPARC that helps organizations manage their digital…

IBM Maximo Application Suite logo

IBM Maximo Application Suite

IBM Maximo Application Suite by IBM is a highly advanced enterprise asset management platform designed…

Accruent logo

Accruent

Accruent provides a suite of software solutions for government agencies to manage assets, maintenance, real…

BME SmartCare logo

BME SmartCare

BME SmartCare is a healthcare management software from WeNetis Enterprises that provides solutions for patient…

Zunaso Work Order logo

Zunaso Work Order

Zunaso Work Order is a work order management software from Help Desk Technology International that…

Z

ZUD (CMMS)

ZUD is a CMMS software from BaRaN Systems LLC designed for managing maintenance tasks and…

Often compared with Service Node

Compare any two tools →
Digiparc logo
Digiparc
Fleet Management
0.0
IBM Maximo Application Suite logo
IBM Maximo Application Suite
Asset Tracking
0.0
Accruent logo
Accruent
Property Management
0.0
BME SmartCare logo
BME SmartCare
CMMS
0.0