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ServiceGuru Kiosk

0(0 reviews)
Software Status:Active

About ServiceGuru Kiosk

ServiceGuru Kiosk is a self-service kiosk software from ServiceGuru that provides an interactive platform for customer engagement. It includes features such as user-friendly touch interfaces, customizable menus, and real-time analytics so businesses can efficiently manage customer interactions. The software helps organizations reduce wait times and improve service delivery by allowing customers to place orders or access information independently. Key capabilities: customizable interface real-time analytics order management customer feedback collection multi-language support Best for: retail businesses and restaurants that need efficient self-service solutions to improve the customer use.

ServiceGuru Kiosk Details

Vendor
ServiceGuru
Year Launched
2016
Location
ServiceGuru Headquarters: 123 Main Street, San Francisco, CA 94111
Deployment
cloud, ios
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese, Russian, Arabic
Users
Customer Data Platform, Customer Engagement, Customer Experience, Customer Loyalty, Customer Satisfaction, Kiosk, Review Management.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Loyalty

ServiceGuru Kiosk's In-App Market Place

Does ServiceGuru Kiosk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NOK (kr), NZD (NZ$), ZAR (R), INR (₹)

Pros & Cons

  • The kiosk demonstrably collects significantly more reviews compared to other online platforms.
  • Businesses receive immediate feedback at the point of service, enabling swift responses and improvements.
  • Facilitating online reviews on popular platforms can enhance a business's online presence.
  • The system allows for the identification of top performers and can boost employee morale.
  • The platform offers customization options and a quick, supported setup process.
  • The kiosk requires physical interaction, potentially missing feedback from customers who don't interact directly with it.
  • Customers who choose to use the kiosk might represent a specific segment of the customer base (either very satisfied or very dissatisfied).
  • Implementing a kiosk system likely involves upfront hardware costs and ongoing software subscription fees.
  • Requires power and ideally Wi-Fi connectivity, which might be a limitation in some environments.

ServiceGuru Kiosk's Support Options

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