ServicePlanner logo

ServicePlanner

by ServicePlanner · Since 2009
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorServicePlanner
Year launched2009
StatusActive
LocationKaldenkerkerweg 20, Venlo, Limburg 5913AE, Venlo, Netherlands
Countries servedGlobal
Languages2
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About ServicePlanner

ServicePlanner is a project management software from ServicePlanner that helps teams manage their resources and schedules efficiently. It combines task management, resource allocation, and timeline tracking so teams can better coordinate their efforts. This platform allows users to visualize project timelines and track progress against deadlines, facilitating informed decision-making. ServicePlanner also includes reporting tools for performance analytics and supports collaboration through shared calendars and notifications. Key capabilities: task management resource allocation reporting tools collaboration features timeline visualization Best for: project managers and teams that need to manage multiple projects and resources effectively.

ServicePlanner is a cloud-based scheduling software designed to streamline appointment management and route planning for service and installation companies. While the platform offers a promising set of features, its lack of transparency regarding pricing, customer support, and performance data makes it difficult to fully assess its value proposition. One of the standout features of ServicePlanner is its focus on optimal route planning. The software leverages postcode planning to minimize travel time and maximize appointments per day, leading to increased efficiency and productivity. Additionally, the platform's automatic follow-up appointment functionality can help improve customer retention by ensuring timely maintenance and service reminders. The ability to customize the platform with company branding further enhances the professional experience for customers. However, ServicePlanner's pricing structure is not publicly available, making it challenging to determine if the software offers good value for the cost. While the free trial provides an opportunity to test the platform, businesses considering a long-term commitment would benefit from more detailed information on pricing plans and features. Furthermore, the extent of customer support options beyond the website is unclear.

Pros & Cons

Pros
  • Automated Scheduling: Saves time by automating follow-up appointments.
  • Route Optimization: Reduces travel time, helping increase the number of appointments per day.
  • Customization: Flexible to match the business’s look and feel.
  • Mobile-Friendly: Fully functional on the go, enabling real-time updates.
  • Data Security: Ensures GDPR compliance with secure hosting and regular updates.
Cons
  • Limited Integrations: No detailed mention of third-party integrations.
  • Language Limitation: May primarily be in Dutch, limiting its global reach.
  • Customization: While available, customization options might be limited to branding.
  • Unknown Pricing: Lack of transparent pricing on the website.
  • Industry-Specific: May not be suitable for businesses outside the service and installation industries.

Features

Key features

1. Efficient Planning

Automates route planning by postcode, adjusting in real-time if appointments are rescheduled.

2. Mobile and Tablet Friendly

Work from any device while on the go.

3. Automatic Scheduling

Maintenance appointments and follow-ups are automatically scheduled.

4. Customization

Offers the ability to customize the look and feel, including company branding.

5. AVG (GDPR) Compliance

Ensures data protection with SSL, fast hosting, and updates.

6. Route Optimization

Reduces travel time and kilometers, enabling more appointments per day.

7. Customer Satisfaction

Automatic reminders and follow-up appointments help maintain customer satisfaction.

Additional features

1. Appointment Scheduling

Schedules appointments based on availability, location, and customer preferences.

2. Automated Follow-Up

Creates follow-up appointments automatically.

3. Route Planning

Plans the optimal route for service and maintenance calls.

4. Mobile Accessibility

Fully accessible from mobile devices, allowing technicians to update their status in real-time.

5. Customization

Customization of interface and experience to match the company's branding.

6. Postcode Planning

Efficient planning based on geographical locations.

7. SSL and Fast Hosting

Secure hosting for data and fast access times.

8. Automatic Rescheduling

Automatically updates schedules when a customer changes or cancels an appointment.

9. Business Continuity

Enables companies to keep working while managing appointments automatically in the background.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
14
Billing currencies

Interface languages

EnglishDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇳🇿NZD🇯🇵JPY🇨🇳CNY🇮🇳INR🇨🇭CHF🇸🇪SEK🇳🇴NOK🇧🇷BRL🇲🇽MXN

No reviews yet

Be the first to drop a review

Alternatives to ServicePlanner

ServiceFactor logo

ServiceFactor

A cloud-based service and project management software for contractors. It provides tools for scheduling, dispatching,…

Job4Site logo

Job4Site

A field service management software for service businesses like HVAC and plumbing. It helps manage…

PetSitConnect logo

PetSitConnect

A cloud-based software for pet sitting businesses to manage scheduling, customer information, invoicing, and online…

Octiv logo

Octiv

Octiv is a document management software from Octiv that helps organizations manage and automate their…

Gebeya Jitume logo

Gebeya Jitume

Gebeya Jitume is a service booking platform from Gebeya Inc. designed to facilitate service exploration…

Calendly logo

Calendly

Calendly is a scheduling software from Calendly LLC that simplifies the process of finding meeting…

Spot something wrong or outdated?

Suggest a correction — a reviewer verifies every change.

Often compared with ServicePlanner

Compare any two tools →
ServiceFactor logo
ServiceFactor
Scheduling
0.0
Job4Site logo
Job4Site
Scheduling
0.0
PetSitConnect logo
PetSitConnect
Scheduling
0.0
Octiv logo
Octiv
Scheduling
0.0