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0(0 reviews)
Software Status:Active

About ServiceShop

ServiceShop is a service management software from Genesisfour that provides a centralized platform for managing service requests. It includes features such as automated ticketing, real-time reporting, and customer feedback management so organizations can efficiently handle service inquiries. The software supports easy integration with existing systems and offers customizable dashboards for tracking service performance. ServiceShop is designed to help teams monitor service levels and improve customer satisfaction. Key capabilities: automated ticketing real-time reporting customer feedback management customizable dashboards system integration Best for: organizations that need a comprehensive solution for service request management.

ServiceShop Details

Vendor
Genesisfour
Year Launched
1986
Location
Andrews, South Carolina
Deployment
cloud
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English
Users
Automotive and truck repair shops
Industries Served
Automotive repair, tire service, and heavy-duty truck shops.
Tags
Auto Repair, ServiceShop

ServiceShop's In-App Market Place

Does ServiceShop have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud ($), Cad ($), Jpy (¥)

Pros & Cons

  • Profit Maximization: Enhances pricing to ensure fair profits​
  • Clear Service Descriptions: Provides detailed service descriptions for customer clarity​
  • User-Friendly: Simple interface, good for small to medium shops
  • Responsive Support: Knowledgeable and friendly support team​
  • QuickBooks Sync: Integrates well with QuickBooks for finances​
  • Limited Customization: Customization options are lacking​
  • Slow Updates: Improvements and updates are infrequent​
  • Small Shop Limits: May not scale well for larger shops without configuration​
  • Enhancement Issues: Some paid customizations were left incomplete​

ServiceShop's Support Options

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