ServiceSkills.com logo

ServiceSkills.com

by ServiceSkills.com · Since 1983
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ActiveAvailable globallyCloud
Quick facts
VendorServiceSkills.com
Year launched1983
StatusActive
Location30 Hollenberg Court | St Louis MO 63044
Countries servedGlobal
Languages10
Integrations1+
Free tier
Free trialYES
Contact sales

About ServiceSkills.com

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ServiceSkills.com by [ServiceSkills.com](http://ServiceSkills.com) is a specialized eLearning platform designed to elevate employee performance through a comprehensive focus on soft skills training. The platform stands out for its dedication to helping teams improve communication, foster a respectful work culture, and enhance the quality of customer service interactions. By offering hundreds of microlearning courses, [ServiceSkills.com](http://ServiceSkills.com) enables organizations to target key developmental areas such as team building, coaching, management skills, and conflict resolution. These courses are particularly valuable for industries where interpersonal interaction is critical, including healthcare, retail, hospitality, finance, logistics, and manufacturing. The inclusion of companies like Kaiser, Texas Health, Dow, McLane, and Waste Connections among its clientele reflects the platform’s broad industry applicability and effectiveness in delivering real-world training results. The user experience on [ServiceSkills.com](http://ServiceSkills.com) is built around simplicity and accessibility. The platform is web-based, allowing learners and administrators to access content and tools from any internet-enabled device without requiring software installation. This cloud-based model ensures both scalability and flexibility for businesses of all sizes.

Pros & Cons

What users like
  • +Long-term usefulness and effectiveness for training.
  • +Simplifies course assignment and tracking for individuals and departments.
  • +Streamlines onboarding with progress monitoring features.
  • +Strong customer support that delivers quality service.
What users flag
  • Dashboard interaction isn’t the most intuitive.
  • Requires some time to get accustomed to its functionality.

Features

Key features

Hundreds of Soft Skills Courses
Offers a wide variety of eLearning courses focused on soft skills development.
Customer Experience Courses
Specifically designed to improve customer interactions and service delivery.
Communication Skills Courses
Focuses on enhancing both verbal and written communication within a professional context.
Team Building Training Modules
Provides resources for improving teamwork and collaboration among staff.
Management Skills Training Modules
Offers training content aimed at developing effective management capabilities.
Coaching Training Modules
Includes modules focused on developing coaching skills for leaders and managers.
Respectful Workplace Training Modules
Addresses the importance of a positive and respectful work environment.
Microlearning Training Modules
Delivers training content in short, focused modules for better retention.
Powerful Administrative Management System
Provides tools for supervisors to manage training programs.
Easy Course Assignment
Allows administrators to easily assign specific courses to individual employees or teams.

Additional features

Hundreds of Soft Skills Courses
Offers a wide variety of eLearning courses focused on soft skills development.
Customer Experience Courses
Specifically designed to improve customer interactions and service delivery.
Communication Skills Courses
Focuses on enhancing both verbal and written communication within a professional context.
Team Building Training Modules
Provides resources for improving teamwork and collaboration among staff.
Management Skills Training Modules
Offers training content aimed at developing effective management capabilities.
Coaching Training Modules
Includes modules focused on developing coaching skills for leaders and managers.
Respectful Workplace Training Modules
Addresses the importance of a positive and respectful work environment.
Microlearning Training Modules
Delivers training content in short, focused modules for better retention.
Powerful Administrative Management System
Provides tools for supervisors to manage training programs.
Easy Course Assignment
Allows administrators to easily assign specific courses to individual employees or teams.
Progress Tracking
Enables supervisors to monitor the progress of their staff through assigned courses.
Performance Gap Identification
Helps pinpoint areas where employees may need additional training or support.
Video Upload
Allows organizations to integrate their own video content into the platform.
PDF Upload
Enables the inclusion of PDF documents as part of training materials.
Affordable Annual Subscription
Offers a cost-effective pricing model based on a yearly subscription.
4.8 Star Client Testimonials
Indicates high satisfaction ratings from numerous clients.
Client Success Case Studies
Provides real-world examples of how ServiceSkills has helped other businesses.
Turnkey eLearning Solution
Offers a complete and ready-to-use online training platform.
Stronger Teams (Benefit)
Aims to improve team cohesion and performance.
Happier Customers (Benefit)
Focuses on enhancing customer satisfaction through better service skills.
Better Communication (Benefit)
Strives to improve communication effectiveness within the organization and with customers.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Annual plans

Small Group

USD 1,990

≈ USD 165.83/mo when billed annually

≈USD 165.83/mo when billed annually

Countries & Languages

Global
Countries served
10
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanPortugueseItalianDutchRussianChinese (Simplified)Japanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN

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