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About Serviceware Financial

Serviceware Financial is a financial management software from Serviceware SE that changes IT spending into strategic value. It combines platform capabilities, Agentic AI & automation, and no-code and workflow orchestration so organizations can improve visibility, accountability, and decision-making. This software supports data management & integrations, along with governance & security, providing comprehensive control over IT financial management. With eight core capabilities designed for clarity in IT finance, Serviceware Financial helps businesses keep pace with the latest trends and insights in the field. Key capabilities: platform Agentic AI & automation no-code and workflow orchestration data management & integrations governance & security Best for: IT managers that need improved transparency and accountability in financial spending.

Serviceware Financial Details

Vendor
Serviceware SE
Year Launched
1998
Location
Serviceware‑Kreisel 1, 65510 Idstein, Germany.
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, German, Dutch
Users
CIOs, CFOs, service management teams, controllers.
Industries Served
Manufacturing, banking/financial services, IT/Shared Services, automotive, large multinational enterprise
Tags
Serviceware Financial, Financial Management, Serviceware SE, Financial software, IT Financial Management, IT FM, Service Cost Management

Serviceware Financial's In-App Market Place

Does Serviceware Financial have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), INR (₹), CNY (¥), HKD (HK$), SGD (S$), KRW (₩), MXN (Mex$), NZD (NZ$)

Pros & Cons

  • Strong cost transparency and control capabilities help enterprises manage complex IT financial structures efficiently.
  • Modular design allows organizations to add or remove functionalities according to their operational scale and budget.
  • AI-driven forecasting enhances planning accuracy and reduces the risk of budget overruns.
  • Seamless integration with popular ERP, ITSM, and cloud platforms improves data consistency across departments.
  • Highly visual dashboards make financial and service performance insights easily understandable for stakeholders.
  • Implementation may require significant customer involvement and internal data preparation efforts.
  • Support hours are limited to CET business times, which could hinder global users in other time zones.
  • Advanced modules and configurations may require extensive training for finance and IT staff.
  • User interface may feel complex for non-technical users managing basic financial data.
  • Primarily targets large enterprises, making it less suitable for small businesses seeking lighter solutions.

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