ServiceWorks logo

ServiceWorks

0(0 reviews)
Software Status:Active

About ServiceWorks

ServiceWorks is a BPM and field management software from Service Works that provides end-to-end solutions for small businesses. It combines cloud-based management, field service scheduling, and customer relationship tools so users can effectively manage their operations. This platform supports AI integration, facilitating data-driven decisions and process automation. ServiceWorks also offers real-time tracking of field staff and job progress, ensuring accountability and efficiency. Key capabilities: cloud-based management field service scheduling customer relationship tools real-time tracking AI integration Best for: small business owners that need comprehensive solutions to manage field operations and improve service delivery.

ServiceWorks Details

Vendor
Service Works
Year Launched
2016
Location
1001 Craig Road, Suite 456, Creve Coeur, MO, 63146, US
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
1. Appliance and HVAC, 2. Cleaning Service, 3. Pest Control Service, 4. Auto Repair, 5. Fleet Management, 6. Aviation Maintenance, 7. Electrical and Plumbing 8. Landscaping and much more
Industries Served
Appliance Repair, Air Duct Cleaning, Auto Repair, Bin Cleaning, Carpet Cleaning, Cleaning Service, Construction, Electrical, Energy/Utility, Exterior Cleaning, Fleet Service, Garage Door, Handyman, Heating & Cooling, Health Care, Lawn/Landscape, Locksmith, Logistics, Pest Control, Pool & Spa, Repair/Installation, Plumbing, Roofing, Safety, Facility Maintenance, Fitness Equipment, Furniture Delivery, Pet Care Services, Food Service.
Tags
Appointment Scheduling, Billing and Invoicing, Building Maintenance, Calendar, Carpet Cleaning, Electrical Estimating, Employee Scheduling, Field Service Management, Food Service Distribution, Garage Door, GPS Tracking, Handyman, Home Inspection, Janitorial, Landing Page, Landscape, Lawn Care, Locksmith, Maid Service, Maintenance Management, Warranty Management, Work Order, Scheduling, Service Dispatch, Pest Control, Plumbing, Pool Service.

ServiceWorks's In-App Market Place

Does ServiceWorks have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), CHF (Fr), CNY (¥), JPY (¥)

Pros & Cons

  • User-Friendly Features: Many users appreciate the scheduling calendar and time tracking capabilities, which help streamline operations and save time.
  • Customer Service: Several reviews highlight the responsive and supportive customer service team, making onboarding and troubleshooting easier.
  • Integration Capabilities: ServiceWorks has the potential to integrate with various tech stacks, although specifics may require user login for access.
  • Mobile Accessibility: The offline mobile app is a significant advantage for field technicians who may not always have internet access.
  • Complex Setup and Learning Curve: Users have reported difficulties with the setup process and found the software to have a steep learning curve.
  • Inconsistent Performance: Some reviews mention bugs and issues with reliability, especially regarding inventory management and invoicing features.
  • Limited Vendor Options: Users have noted limitations with live parts ordering, which can complicate inventory management.
  • Mixed Reviews on Value: While some find it cost-effective, others feel the pricing may not align with the overall quality and stability of the software.

ServiceWorks's Support Options

ServiceWorks's Alternatives