ShiftCare logo

ShiftCare

by ShiftCare · Since 2015
No reviews yet
Active4+ countriesCloud
Quick facts
VendorShiftCare
Year launched2015
StatusActive
Location68 Waterloo Road Macquarie Park, NSW, 2113
Countries served4+
Languages1
Integrations4+
Free tierN/A
Free trialYES
Contact salesN/A

About ShiftCare

ShiftCare is a healthcare management software platform from ShiftCare that supports the administration of care services. It combines features such as scheduling, billing, and client management so users can manage their operations efficiently. ShiftCare is designed for service providers in the healthcare sector, helping them track care delivery and improve communication with clients and staff. The platform offers real-time reporting and analytics, ensuring that users can monitor performance and make informed decisions. Key capabilities: scheduling billing management client communication reporting and analytics user management Best for: healthcare providers that need to manage care services and simplify administrative tasks.

ShiftCare is an innovative software platform designed to streamline operations for care providers, enabling them to deliver personalized care while optimizing efficiency. The platform reduces paperwork and administrative burdens, allowing users to focus on what truly matters: client care. It supports a variety of care services, including NDIS, aged care, and allied health, with features like rostering, invoicing, and care management all integrated into a single, easy-to-use interface. Trusted by over 4,000 care provider businesses, ShiftCare simplifies processes such as shift scheduling, progress note submissions, and team availability management, significantly enhancing overall service delivery. The platform's functionality extends to advanced care management features, including custom forms, incident management, and tracking of client funds, making it highly adaptable for different healthcare settings. Its invoicing tools are integrated with accounting software, supporting seamless claims and billing processes, particularly for NDIS providers. With real-time notifications through the mobile app, care providers can manage shifts and client needs from anywhere, ensuring flexibility and responsiveness in their service delivery.

Pros & Cons

Pros
  • Easy-to-use interface
  • Comprehensive rostering and scheduling features
  • NDIS-specific billing and invoicing
  • Excellent customer support
  • Mobile app for on-the-go management
Cons
  • Pricing may become expensive for larger teams
  • Some users may find customization options limited

Features

Key features

Care Management

Enables care providers to deliver personalized client care by keeping detailed records and progress notes. This ensures consistency and quality in the services provided.

Rostering

Simplifies the scheduling of staff shifts and makes it easy to organize teams, reducing scheduling conflicts and improving efficiency.

Invoicing

Handles all aspects of invoicing and timesheet management, including NDIS pricing, helping care providers manage payments and expenses accurately.

ShiftCare Mobile App

Allows caregivers to manage shifts, record progress notes, and update care plans while on the move, providing flexibility in delivering care.

Compliance Management

Includes tools for incident reporting and tracking client funds, ensuring adherence to regulatory requirements in the health and care sectors.

Additional features

Care Management

Manage client care plans, progress notes, and medical information.

Rostering & Scheduling

Create and manage staff rosters with availability tracking.

Invoicing

Automated invoicing and timesheet management with support for NDIS pricing.

Mobile App

Access ShiftCare on mobile devices for shift management and client updates.

Progress Notes

Record detailed client progress notes and observations.

Time & Attendance

Track staff attendance and shifts.

Job Board

Manage job postings for staff and caregivers.

Incident Management

Track and report incidents to ensure compliance.

Document Management

Upload and manage important client and staff documents.

NDIS Payment Requests

Streamline NDIS payment processing.

Custom Forms

Create forms tailored to your business's needs.

Team Collaboration

Improve communication and coordination among staff.

Client Signatures

Collect electronic signatures from clients for compliance.

Track Client Funds

Monitor and manage client funds for accurate billing.

CRM

Basic customer relationship management functionality.

Accounting Integrations

Seamlessly integrate with accounting software.

Friends & Family Access

Allow family members access to relevant client information.

Scheduler

Organize shifts and tasks for caregivers.

Funds Management

Track and manage the financial aspects of care delivery.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic Plan
USD 9/mo
billed monthly
Professional Plan
USD 15/mo
billed monthly
Premium Plan
USD 25/mo
billed monthly

Countries & Languages

4
Countries served
1
Interface languages
6
Billing currencies

Available in

AustraliaNew ZealandUnited KingdomUnited States

Interface languages

English

Billing currencies

🇦🇺AUD🇺🇸USD🇬🇧GBP🇪🇺EUR🇨🇦CAD🇳🇿NZD

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