ShiftCare logo

ShiftCare

by ShiftCare · Since 2015
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Active4+ countriesCloud
Quick facts
VendorShiftCare
Year launched2015
StatusActive
Location68 Waterloo Road Macquarie Park, NSW, 2113
Countries served4+
Languages1
Integrations4+
Free tier
Free trialYES
Contact sales

About ShiftCare

ShiftCare is a healthcare management software platform from ShiftCare that supports the administration of care services. It combines features such as scheduling, billing, and client management so users can manage their operations efficiently. ShiftCare is designed for service providers in the healthcare sector, helping them track care delivery and improve communication with clients and staff. The platform offers real-time reporting and analytics, ensuring that users can monitor performance and make informed decisions. Key capabilities: scheduling billing management client communication reporting and analytics user management Best for: healthcare providers that need to manage care services and simplify administrative tasks.

ShiftCare is an innovative software platform designed to streamline operations for care providers, enabling them to deliver personalized care while optimizing efficiency. The platform reduces paperwork and administrative burdens, allowing users to focus on what truly matters: client care. It supports a variety of care services, including NDIS, aged care, and allied health, with features like rostering, invoicing, and care management all integrated into a single, easy-to-use interface. Trusted by over 4,000 care provider businesses, ShiftCare simplifies processes such as shift scheduling, progress note submissions, and team availability management, significantly enhancing overall service delivery. The platform's functionality extends to advanced care management features, including custom forms, incident management, and tracking of client funds, making it highly adaptable for different healthcare settings. Its invoicing tools are integrated with accounting software, supporting seamless claims and billing processes, particularly for NDIS providers. With real-time notifications through the mobile app, care providers can manage shifts and client needs from anywhere, ensuring flexibility and responsiveness in their service delivery.

Pros & Cons

What users like
  • +Easy-to-use interface
  • +Comprehensive rostering and scheduling features
  • +NDIS-specific billing and invoicing
  • +Excellent customer support
  • +Mobile app for on-the-go management
What users flag
  • Pricing may become expensive for larger teams
  • Some users may find customization options limited

Features

Key features

Care Management
Enables care providers to deliver personalized client care by keeping detailed records and progress notes. This ensures consistency and quality in the services provided.
Rostering
Simplifies the scheduling of staff shifts and makes it easy to organize teams, reducing scheduling conflicts and improving efficiency.
Invoicing
Handles all aspects of invoicing and timesheet management, including NDIS pricing, helping care providers manage payments and expenses accurately.
ShiftCare Mobile App
Allows caregivers to manage shifts, record progress notes, and update care plans while on the move, providing flexibility in delivering care.
Compliance Management
Includes tools for incident reporting and tracking client funds, ensuring adherence to regulatory requirements in the health and care sectors.

Additional features

Care Management
Manage client care plans, progress notes, and medical information.
Rostering & Scheduling
Create and manage staff rosters with availability tracking.
Invoicing
Automated invoicing and timesheet management with support for NDIS pricing.
Mobile App
Access ShiftCare on mobile devices for shift management and client updates.
Progress Notes
Record detailed client progress notes and observations.
Time & Attendance
Track staff attendance and shifts.
Job Board
Manage job postings for staff and caregivers.
Incident Management
Track and report incidents to ensure compliance.
Document Management
Upload and manage important client and staff documents.
NDIS Payment Requests
Streamline NDIS payment processing.
Custom Forms
Create forms tailored to your business's needs.
Team Collaboration
Improve communication and coordination among staff.
Client Signatures
Collect electronic signatures from clients for compliance.
Track Client Funds
Monitor and manage client funds for accurate billing.
CRM
Basic customer relationship management functionality.
Accounting Integrations
Seamlessly integrate with accounting software.
Friends & Family Access
Allow family members access to relevant client information.
Scheduler
Organize shifts and tasks for caregivers.
Funds Management
Track and manage the financial aspects of care delivery.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic Plan

USD 9

Professional Plan

USD 15

Premium Plan

USD 25

Countries & Languages

4
Countries served
1
Interface languages
6
Billing currencies

Available in

AustraliaNew ZealandUnited KingdomUnited States

Interface languages

English

Billing currencies

🇦🇺AUD🇺🇸USD🇬🇧GBP🇪🇺EUR🇨🇦CAD🇳🇿NZD

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