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Shiftwork Solutions

by Shiftwork Solutions Pty Ltd. · Since 1998
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Active3+ countriesCloud
Quick facts
VendorShiftwork Solutions Pty Ltd.
Year launched1998
StatusActive
Location26 Church Street, Fortitude Valley, Brisbane Queensland 4006, Australia
Countries served3+
Languages1
Integrations
Free tier
Free trial
Contact sales

About Shiftwork Solutions

Shiftwork Solutions is a workforce management software from Shiftwork Solutions Pty Ltd. that focuses on scheduling and managing shift workers. It combines employee scheduling, time tracking, and reporting functionalities so organizations can effectively manage their workforce. This solution helps businesses handle complex shift patterns and monitor labor costs. With features designed for various industries, Shiftwork Solutions allows for customization based on specific operational needs. Users can access support for compliance with labor regulations and manage employee availability efficiently. Key capabilities: employee scheduling time tracking reporting compliance management labor cost monitoring Best for: organizations that need effective management of shift work and employee scheduling.

Shiftwork Solutions by Shiftwork Solutions is a workforce optimization platform built to help organizations manage complex shift schedules, improve employee satisfaction, and align staffing with operational demand. Backed by over 30 years of consulting expertise, the software supports industries like manufacturing, healthcare, mining, utilities, and emergency services. Its core purpose is to design optimized rosters that reduce fatigue, boost productivity, and ensure compliance. Key features include roster modeling, employee preference analysis, fatigue risk management, and consensus-building tools. The user interface is geared toward operational managers and HR professionals. While not flashy, it’s functional and clearly organized. Navigation flows through modules such as shift pattern analysis, demand forecasting, and employee feedback. The RosterKey mobile app enhances usability by allowing staff to view schedules, swap shifts, and receive notifications—ideal for multi-location teams. Functionality is a standout strength. Shiftwork Solutions offers advanced modeling tools that simulate staffing scenarios using historical data and employee input. Its fatigue risk calculator helps design health-conscious rosters, while compliance modules ensure legal alignment. Strategic planning features like cost optimization and team cohesion metrics add long-term value.

Pros & Cons

What users like
  • +Specialized expertise built from over 30 years of dedicated experience in shiftwork, roster design, and fatigue management.
  • +Performance-focused approach aimed at improving productivity, employee well-being, and health and safety outcomes.
  • +Provides a complete end-to-end solution with consulting, training, and proprietary software (ROSTERkey) for ongoing support.
  • +Relies on a proven methodology for roster design, implementation, and managing complex organizational change.
  • +Trusted by major clients across multiple industries, including mining, aviation, and government sectors.
What users flag
  • Likely a high-cost solution due to its bespoke, consulting-driven model.
  • No publicly available pricing, making it difficult for smaller businesses to assess affordability.
  • Primarily consulting-focused, which may be excessive for teams needing only basic scheduling tools.
  • Built for complex 24/7 operations, which can make it too advanced for simpler workforce needs.
  • Limited public transparency regarding its software interface, usability, and integration options.

Features

Key features

Roster Optimization
Tailored shift design based on operational and employee needs.
Employee Preference Analysis
Uses feedback from over 39,000 workers to improve satisfaction.
Workforce Modeling
Simulates staffing scenarios to match demand.
Compliance & Fatigue Management
Ensures rosters meet legal and health standards.
Consensus Building Tools
Facilitates stakeholder agreement on roster changes.

Additional features

Smart Shift & Demand Scheduling
Efficiently align workforce availability with operational needs using data-driven, demand-based scheduling tools.
Fatigue, Health & Safety Management
Reduce fatigue risks and improve overall employee well-being through intelligent modeling and safety monitoring.
Overtime & Cost Optimization Planning
Control labor expenses with strategic overtime management and predictive cost analysis models.
Team Cohesion & Satisfaction Insights
Measure collaboration, engagement, and satisfaction to build stronger, more balanced teams.
Multi-Site & Strategic Workforce Design
Design optimized rosters across multiple locations while maintaining fairness, efficiency, and compliance.
Custom Reporting & Performance Benchmarking
Generate tailored reports and compare workforce performance against internal and industry benchmarks.
Employee Feedback & Engagement Tools
Integrate employee input directly into scheduling decisions to improve satisfaction and transparency.
Change Management & Training Support
Facilitate smooth implementation of new scheduling systems with training and support resources.
Compliance & Fair Work Tools
Ensure full adherence to labor laws, rest period rules, and Fair Work regulations.
RosterKey Mobile Access & Wellness Resources
Provide on-the-go access to rosters and deliver sleep, wellness, and awareness tools through the RosterKey mobile app.

Pricing

Free trial
Free version
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Countries & Languages

3
Countries served
1
Interface languages
2
Billing currencies

Available in

Global (AustraliaSouth AfricaUSA)

Interface languages

English

Billing currencies

🇺🇸USD🇦🇺AUD

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