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Shipedge

by Shipedge · Since 2008
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ActiveAvailable globallyCloud
Quick facts
VendorShipedge
Year launched2008
StatusActive
LocationShipedge HQ 1000 Park Forty Plaza, Suite 310, Durham, NC 27713, US
Countries servedGlobal
Languages1
Integrations55+
Free tier
Free trial
Contact salesYES

About Shipedge

Shipedge is an omnichannel platform from Shipedge that automates and simplifies operations. It combines order management, inventory control, and shipping solutions so users can effectively manage their logistics. The platform supports modular use cases and integrations with various systems, allowing businesses to tailor their operations according to specific needs. Shipedge is designed to improve key performance indicators (KPIs) and enable teams to improve productivity. With features for real-time inventory tracking and order fulfillment, Shipedge provides a comprehensive solution for businesses looking to improve their supply chain processes. Key capabilities: order management inventory tracking multi-channel integration shipping automation reporting and analytics Best for: retailers and wholesalers that need to manage complex logistics and simplify their operational workflows.

Shipedge is a robust omnichannel platform designed to streamline and automate various aspects of e-commerce operations. It offers a user-friendly interface that is intuitive and easy to navigate, making it accessible to users of all technical levels. The platform's clean and well-organized layout provides a clear overview of key metrics, and the intuitive navigation allows for quick access to different features. One of Shipedge's key strengths lies in its comprehensive feature set. It offers efficient order management capabilities, enabling businesses to manage orders from multiple channels, automate order processing, and streamline fulfillment workflows. The platform's inventory management features allow for tracking inventory levels across multiple warehouses, automating stock replenishment, and optimizing inventory allocation. Additionally, Shipedge's shipping and fulfillment features integrate with various shipping carriers, optimize shipping rates, and automate label generation and shipping. The warehouse management capabilities enable businesses to manage warehouse operations, including receiving, putaway, picking, packing, and shipping. The platform also includes robust returns management features, allowing for efficient handling of returns, automation of return processing, and generation of return labels.

Pros & Cons

What users like
  • +Ease of Use: User-friendly interface for both web and mobile applications, simplifying operations for all users.
  • +Cost-Effectiveness: Competitive pricing with a high value for money, suitable for small to medium-sized businesses.
  • +Customizable Features: The ability to onboard new clients internally and tailor operations for specific business needs.
  • +Robust Customer Support: Responsive and supportive implementation team with a focus on problem-solving.
  • +Scalable for Growth: Supports businesses as they scale, with continuous improvements and added features for omnichannel fulfillment.
What users flag
  • Occasional Bugs: Some users reported glitches that can disrupt operations temporarily.
  • Limited Reporting Options: Lacks comprehensive reports for specific tasks like -item tracking or lot control.
  • Customization Delays: Challenges in completing custom projects within the promised timeline.
  • Integration Shortcomings: Limited features in integrations compared to other solutions.
  • Voice in Training Materials: Some users found the robotic voice in training videos off-putting.

Features

Key features

1. Order Management System (OMS)
Centralized order and inventory management with automation.
2. Warehouse Management System (WMS)
Tools for inventory, workflows, and warehouse operations.
3. Shipping Tools
Real-time rate shopping and bulk label printing for 50+ carriers.
4. Kitting and Manufacturing
On-the-fly or pre-planned product bundling and light manufacturing.
5. Reverse Logistics / Returns
Robust returns management for enhanced customer experience.
6. Channel Automation
Plug-and-play integrations with marketplaces, carts, and EDI tools.
7. Cartonization Prediction
Packaging recommendations based on product dimensions and weights.

Additional features

1. Order Management System (OMS)
Multi-channel order and inventory integration.
2. Warehouse Management System (WMS)
Workflow and site-specific inventory control.
3. Shipping Tools
Rate shopping, carrier integrations, and bulk shipping label generation.
4. Kitting and Manufacturing
Product bundling and light manufacturing workflows.
5. Reverse Logistics / Returns
Effective returns and fraud prevention tools.
6. Channel Automation
Marketplace, shopping cart, and EDI integration.
7. Cartonization Prediction
Optimizes packaging selection for shipments.
8. Business Intelligence Reporting
Pre-built and customizable performance analytics.
9. Multi-Warehouse Routing
Smart order routing based on inventory and location.
10. Fulfillment Automation
Rules-based and exception-driven order fulfillment processes.
11. Expiration Date Inventory Management
Tracks expiration-sensitive products.
12. Serial Number Tracking
Inventory control for serialized products.
13. Lot Control
Management of product batches and lots.
14. 3PL Automated Billing
Automates client-specific billing processes.
15. Mobile Application
Mobile app for inventory and remote site management.
16. API and Rules Engine
Customizable API and workflow automation tools.
17. eCommerce Integrations
Connects to 75+ channels and marketplaces.
18. Shipping Carrier Integrations
Supports 50+ global shipping carriers.
19. Discounted Shipping Rates
Up to 74% cost savings on shipping.
20. Customizable Reports
Tailored dashboards and performance insights.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
9
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN

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