Shipwell TMS logo

Shipwell TMS

by Shipwell, Inc. · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorShipwell, Inc.
Year launched2016
StatusActive
Location515 Congress Ave, Suite 2650, Austin, Texas 78701, US
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Shipwell TMS

Shipwell TMS is a transportation management software from Shipwell, Inc. designed for logistics management. It includes real-time visibility, measurable ROI tracking, and simplified supply chain operations, so companies can effectively manage their logistics processes. This platform supports AI-powered features that allow users to automate tasks and improve overall efficiency. With its ability to integrate multiple logistics functions and provide detailed reporting, businesses can make informed decisions based on current data. Key capabilities: real-time tracking automated task management comprehensive reporting integration with various logistics functions user-friendly interface Best for: logistics managers that need to oversee and improve transportation processes efficiently.

Shipwell’s Transportation Management System stands out as a modern, AI-driven platform built to streamline and unify every aspect of supply chain operations. One of its biggest strengths is its ability to function as an all-in-one ecosystem—combining planning, execution, visibility, optimization, and settlement on a single interface. The platform’s AI capabilities, including the Track & Trace AI Worker and in-app assistant, significantly reduce manual workload, allowing teams to focus more on strategic tasks rather than repetitive operational duties. Beyond automation, Shipwell offers impressive multimodal visibility across TL, LTL, intermodal, drayage, parcel, and ocean container shipments. Users benefit from accurate ETAs, proactive exception alerts, and real-time tracking that enhance decision-making and customer satisfaction. Its load optimization, pricing intelligence, automated settlements, and RFP automation features contribute to cost savings and operational efficiency, making it a powerful tool for companies managing complex freight networks. Shipwell also excels in flexibility. The system is cloud-native, customizable, and easily integrates with ERPs, WMS, CRMs, ELDs, and BI systems. With award-winning usability and high uptime reliability, it’s designed to scale with growing businesses.

Pros & Cons

What users like
  • +Provides an intuitive and user-friendly interface that makes shipping tasks easy even for users without logistics experience.
  • +Offers real-time shipment tracking, allowing businesses to monitor load progress and update customers promptly.
  • +Automates shipping and cargo management, helping companies save time and streamline operations.
  • +Supports quick load quoting and shipment booking, simplifying daily logistics activities.
  • +Includes helpful features like address auto-suggestion, route planning, and fuel management to improve shipping accuracy and efficiency.
What users flag
  • Occasional system glitches appear when adding new capabilities, such as attaching multiple POs or uploading load details.
  • Some features require repetitive steps, and users hope for more automation and dropdown options.
  • Browser-based performance can be inconsistent, especially when using older or less compatible browsers.
  • Notifications and real-time updates may sometimes be delayed, affecting timely decision-making.
  • Certain freight classifications may be flagged incorrectly, leading to unexpected charges.

Features

Key features

AI-integrated TMS platform
Unify planning, execution, tracking, and settlement with built-in AI support
Track & Trace AI Worker
Reduce manual tracking by 70 percent through automated monitoring and exception handling
In-App AI Assistant
Streamline order creation, recurring shipments, and internal communication inside the platform
Multimodal visibility
Track TL, LTL, drayage, parcel, intermodal, and ocean container shipments in real time
Automated settlements
Simplify invoice identification, auditing, and reconciliation for faster financial accuracy
Load optimization
Consolidate orders efficiently to save time and freight spend
Pricing intelligence
Access real-time spot rates and contract benchmarks for better pricing decisions
RFP automation
Automate carrier bids, negotiations, comparisons, and selection
Dock scheduling
Improve appointment coordination and reduce dwell with scheduling automation
Configurable workflows
Customize layouts, widgets, branding, and processes for user-specific needs

Additional features

One-platform TMS
Centralize visibility, optimization, procurement, settlements, analytics, and machine learning
Cloud-native architecture
Multi-tenant SaaS with microservices, JSON API, SOC 2 compliance, and 99.9999 percent uptime
Omni-modal support
Manage TL, LTL, IM, drayage, parcel, and ocean container or rail visibility
Real-time tracking
Gain accurate ETAs and continuous monitoring across all shipment modes
Exception management
Proactive alerts for delays, disruptions, and shipment issues
Integrated planning
Plan loads, routes, and capacity with AI-enabled optimization
Carrier communication automation
AI coordinates updates and responses with carriers
Automated freight audit
Confirm invoices, detect discrepancies, and streamline settlement
Financial visibility
Track costs, savings, and freight spend with analytics
Pricing intelligence engine
Benchmark rates and integrate market data in real time
Order management automation
Auto-create orders, recurring shipments, and updates
RFP management
Manage bids, compare rates, and select carriers with automated evaluation
Dock scheduling system
Coordinate dock times, reduce congestion, and improve carrier relations
Load consolidation
Automatically combine shipments for optimized routing and loading
Operational analytics
Visibility into KPIs, carrier performance, and exception trends
Customizable interface
Add widgets, rearrange dashboards, apply branding, and modify workflow
System integrations
ERP, WMS, CRM, ELDs, carrier systems, and BI platforms via EDI or APIs
Resilience tools
Adapt to disruptions through predictive visibility and real-time alerts
Compliance oversight
Ensure regulatory compliance with robust tracking and reporting tools
Customer experience tools
Provide transparent tracking and clear ETA expectations to customers
Swifty AI Assistant
Handle order requests, shipment updates, and order creation automatically
ROI calculator
Estimate cost savings and performance improvements with built-in tools

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇳CNY🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇷🇺RUB🇮🇳INR

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