Shop-Ware

Key features

• Shop Management

A complete solution for managing the day-to-day operations of an automotive repair shop, including work orders, job tracking, and customer communications.

• Job Scheduling & Work Orders

Shop-Ware’s intuitive scheduling system lets you assign, track, and update jobs. Technicians and service advisors can view real-time progress and communicate easily.

• Invoicing & Estimates

Easily create and send customizable invoices and estimates. Customers can approve estimates digitally, and the system automatically generates invoices based on actual work completed.

• Inventory Management

Keep track of parts and inventory in real time. With Shop-Ware, parts can be automatically reordered when stock runs low, and you can manage supplier relationships directly through the platform.

• Customer Relationship Management (CRM)

The platform centralizes all customer data, including contact details, vehicle service history, and service reminders. Send reminders, follow-ups, and service updates automatically.

• Point of Sale (POS)

Integrated POS system that allows shops to quickly process customer payments and track sales.

• Mobile Access

Shop-Ware is mobile-friendly, so technicians and service advisors can manage work orders, communicate with customers, and access job updates from anywhere.

• Reporting & Analytics

Track shop performance with detailed reports on job profitability, technician efficiency, and sales data. Use analytics to improve decision-making and shop performance.

• Marketing Automation

Send automated service reminders, marketing emails, and promotions to keep customers engaged and drive repeat business.