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Shopgenie

by Shop Accelerator · Since 2022
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorShop Accelerator
Year launched2022
StatusActive
LocationUSA
Countries servedGlobal
Languages1
Integrations2+
Free tierN/A
Free trialN/A
Contact salesN/A

About Shopgenie

Shopgenie is an all-in-one software platform from Shop Accelerator designed to grow the auto shop. It combines customer attraction tools, loyalty programs, and performance analytics so users can maintain high-quality customer relationships and drive repeat business. The platform helps auto shops efficiently manage their marketing efforts while gaining insights into customer behavior and preferences. With features like automated marketing campaigns, detailed reporting, and customer engagement tools, Shopgenie supports the shop in increasing visibility and fostering long-term customer loyalty. Key capabilities: customer engagement tools loyalty program management performance analytics automated marketing campaigns reporting features Best for: auto shop owners that need to attract and retain customers.

**Shopgenie by Shop Accelerator** is a powerful, feature-rich appointment scheduling software tailored specifically for the needs of auto repair shops. It has quickly gained traction in the industry due to its ability to streamline complex scheduling processes, improve customer relationship management (CRM), and significantly enhance shop efficiency. Designed with the unique operational demands of auto repair businesses in mind, Shopgenie includes functionalities like online appointment booking, service reminders, customer loyalty programs, and performance analytics. These features are essential for ensuring that auto repair shops can manage their workflows effectively while keeping customers engaged and returning for regular service. The **user interface** of Shopgenie stands out for its simplicity and functionality, ensuring ease of use for a variety of users, including those who may not be particularly tech-savvy. The clean and intuitive layout presents key shop metrics, customer details, and upcoming appointments in a way that is both visually appealing and easy to navigate. The drag-and-drop scheduling feature simplifies the appointment process, allowing shop staff to effortlessly move or adjust bookings as needed.

Pros & Cons

Pros
  • Comprehensive CRM tailored for auto repair shops.
  • Automated review management.
  • Easy appointment scheduling.
Cons
  • Limited information on pricing plans.
  • Primarily available in English.

Features

Key features

1. CRM

Comprehensive customer relationship management system for managing customer interactions, appointments, and data.

2. Online Booking

Allows customers to book appointments online 24/7, increasing accessibility and convenience.

3. Website Integration

Seamlessly integrates with custom websites, providing a unified platform for customer engagement.

4. Review Management

Helps manage online reviews, building trust and reputation.

5. Calendar

Centralized calendar for scheduling appointments and managing workflow.

Additional features

1. Jasmine AI

AI-powered assistant for automating tasks and improving customer service.

2. After-Hours Call Answering

Handles calls outside of business hours, ensuring customer satisfaction.

3. Integration with Shop Management Systems

Integrates with popular shop management systems for streamlined operations.

4. SEO Optimization

Helps improve website search engine ranking for increased visibility.

5. 24/7 Support

Provides round-the-clock customer support for assistance and troubleshooting.

6. Team Coaching

Offers tools for training and coaching staff on effective customer service.

7. Consolidated Tools

Combines multiple tools into a single platform, reducing costs and complexity.

8. Customer Communication

Enables effective communication with customers through various channels, including phone, email, and messaging.

9. Customer Retention

Offers features to encourage customer loyalty and repeat business.

10. Revenue Growth

Proven track record of helping shops increase revenue through improved customer management and marketing.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite
USD 345/mo
billed monthly
Pro
USD 495/mo
billed monthly

Countries & Languages

Global
Countries served
1
Interface languages
17
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇮🇳INR🇸🇬SGD🇭🇰HKD🇰🇷KRW🇳🇴NOK🇩🇰DKK🇹🇭THB

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