About Shout
Shout is an all-in-one form, survey, and conversation management platform designed to help teams turn passive data collection into active customer conversations.
Shout is an all-in-one form, survey, and conversation management platform designed to help teams turn passive data collection into active customer conversations. Unlike traditional form builders that treat submissions as static responses, Shout routes every entry directly into a shared inbox. This enables teams to reply immediately via email, collaborate internally, and streamline ongoing support or lead capture tasks from a unified dashboard. With built-in compliance for GDPR and intuitive drag-and-drop builders, Shout caters to customer support, market research, and lead generation workflows. Teams can assign conversations, leave internal notes, and manage contact data seamlessly without relying on third-party integration tools like Zapier. Its natively integrated architecture ensures rapid communication and robust security across various survey and form types.
Pros & Cons
- Seamlessly unifies web form collection with a shared email inbox for instant follow-up.
- Includes native survey, quiz, and calculator creation tools without extra third-party add-ons.
- Ensures strong data protection with GDPR compliance tools built directly into the workspace.
- Eliminates reliance on middleware platforms like Zapier for form-to-inbox workflows.
- Provides team assignment and internal notes features to prevent duplicate customer replies.
- Does not include extensive native analytics dashboards for deep statistical data analysis.
- May offer restricted visual styling options for highly bespoke brand design requirements.
- Lacks direct native telephony or SMS messaging channels within the primary inbox interface.
- May present a slight learning curve for teams transitioning from simple static form tools.
- Lacks robust offline data entry capabilities for field teams working without web access.
Features
Key features
Drag-and-drop tool for creating customizable web forms to collect data.
Built-in functionality for designing interactive customer and employee surveys.
Unified workspace to manage and reply to form submissions via email.
CRM features to organize contacts and track respondent engagement history.
Additional features
Drag-and-drop tool for creating customizable web forms to collect data.
Built-in functionality for designing interactive customer and employee surveys.
Interactive builder tailored for creating scored quizzes and assessments.
Tool to design tailored calculators for dynamic user inputs.
Unified workspace to manage and reply to form submissions via email.
Internal tagging, conversation assignment, and private notes for teams.
CRM features to organize contacts and track respondent engagement history.
Built-in GDPR tools for tracking user consent and data retention.
Pricing
Monthly plans
- Unlimited responses
- 1 user included
- Add your logo and brand
- 100MB file uploads
- Low AI usage
- Cross-tabulation
- 10,000 contacts limit
Billed annually at $12.99/month (yearly savings of 44%) and includes a 14-day free trial with no credit card required.
Source: vendor pricing page →- Unlimited responses
- 3 users included
- No Shout branding
- 1GB file uploads
- Medium AI usage
- Cross-tabulation
- Stripe payments integration
- 25,000 contacts limit
Most popular plan billed annually at $25/month with full features included in the 14-day free trial without a credit card.
Source: vendor pricing page →- Unlimited responses
- 5 users included
- Use your custom domain
- 10GB file uploads
- High AI usage
- Unlimited calculators
- Stripe payments integration
- 50,000 contacts limit
White-label plan billed annually at $59/month featuring a 14-day free trial with no credit card required.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Shout
Shout is an all-in-one form, survey, and conversation management platform designed to help teams turn passive data collection into active customer conversations.
Shout Details
Shout's In-App Market Place
Does Shout have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Unlimited responses
- 1 user included
- Add your logo and brand
- 100MB file uploads
- Low AI usage
- Cross-tabulation
- 10,000 contacts limit
Billed annually at $12.99/month (yearly savings of 44%) and includes a 14-day free trial with no credit card required.
Source: vendor pricing page →- Unlimited responses
- 3 users included
- No Shout branding
- 1GB file uploads
- Medium AI usage
- Cross-tabulation
- Stripe payments integration
- 25,000 contacts limit
Most popular plan billed annually at $25/month with full features included in the 14-day free trial without a credit card.
Source: vendor pricing page →- Unlimited responses
- 5 users included
- Use your custom domain
- 10GB file uploads
- High AI usage
- Unlimited calculators
- Stripe payments integration
- 50,000 contacts limit
White-label plan billed annually at $59/month featuring a 14-day free trial with no credit card required.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Seamlessly unifies web form collection with a shared email inbox for instant follow-up.
- Includes native survey, quiz, and calculator creation tools without extra third-party add-ons.
- Ensures strong data protection with GDPR compliance tools built directly into the workspace.
- Eliminates reliance on middleware platforms like Zapier for form-to-inbox workflows.
- Provides team assignment and internal notes features to prevent duplicate customer replies.
- Does not include extensive native analytics dashboards for deep statistical data analysis.
- May offer restricted visual styling options for highly bespoke brand design requirements.
- Lacks direct native telephony or SMS messaging channels within the primary inbox interface.
- May present a slight learning curve for teams transitioning from simple static form tools.
- Lacks robust offline data entry capabilities for field teams working without web access.
Shout's Support Options
Email Address
help@shout.com.Documentation
https://shout.com/help/Shout's Alternatives
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