About Shout
A platform for teams to create forms, surveys, quizzes, and calculators. Submissions flow into a shared inbox, allowing teams to reply directly and manage conversations. It includes an integrated CRM to manage contacts and track interactions.
Shout is a versatile platform that combines form and survey creation with a collaborative shared inbox and an integrated CRM. It is designed for teams to collect data, capture leads, and manage customer communication in one place. Users can build forms, surveys, quizzes, and interactive calculators using a drag-and-drop interface. A key feature is that every submission becomes a conversation in a shared team inbox, allowing for direct replies and collaborative management. The platform is privacy-focused, with built-in GDPR compliance tools. Pricing is available in monthly and annual tiers, with a 14-day free trial offered. Support is provided via email and a comprehensive help documentation site. The product is entirely web-based and does not offer native desktop or mobile applications.
Pros & Cons
- Combines form building, a shared inbox, and a CRM into a single integrated workflow.
- Strong focus on privacy and GDPR compliance is built into the platform.
- Offers a 14-day free trial without requiring a credit card.
- Provides tools for team collaboration like conversation assignment and internal notes.
- Supports building not just forms and surveys, but also quizzes and interactive calculators.
- The shared inbox feature is listed as 'Coming soon' on the pricing page, suggesting it may not be fully rolled out.
- No native mobile or desktop applications are offered; the service is web-browser only.
- No integrations with third-party tools like Zapier are mentioned, which may limit automation possibilities.
- Live chat and phone support are not available.
Features
Key features
Create forms, surveys, quizzes, and calculators with an intuitive interface.
Manage all form submissions and replies in a collaborative team inbox, separate from personal email.
Automatically creates or updates contact profiles from form submissions, allowing for segmentation and personalized communication.
Built with GDPR compliance in mind, including features for tracking consent and managing data retention.
Assign conversations, leave internal notes, and see who is handling specific submissions to improve team workflow.
Additional features
Create engaging quizzes with automatic scoring and conditional logic.
Build interactive calculators for ROI, pricing, and assessments.
Capture data from users who start a form but do not complete it.
Automatically fill in form details for known contacts to improve completion rates.
Analyze survey data by comparing answers across different questions and segments.
Test different versions of forms or surveys to optimize performance.
Accept payments directly through forms (available on Plus plan and higher).
Host forms and surveys on your own domain for a white-label experience (Business plan).
Pricing
Monthly plans
- Unlimited responses
- 1 user
- Your logo and brand
- 100MB file uploads
- 10,000 contacts
- Unlimited responses
- 3 users
- No Shout branding
- 1GB file uploads
- 25,000 contacts
- Stripe payments
- A/B testing
- Unlimited responses
- 5 users
- Use your domain
- 10GB file uploads
- 50,000 contacts
- Priority support
- Unlimited calculators
Annual plans
- Unlimited responses
- 1 user
- Your logo and brand
- 100MB file uploads
- 10,000 contacts
Price is per month, billed annually.
Source: vendor pricing page →- Unlimited responses
- 3 users
- No Shout branding
- 1GB file uploads
- 25,000 contacts
- Stripe payments
- A/B testing
Price is per month, billed annually.
Source: vendor pricing page →- Unlimited responses
- 5 users
- Use your domain
- 10GB file uploads
- 50,000 contacts
- Priority support
- Unlimited calculators
Price is per month, billed annually.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Shout
A platform for teams to create forms, surveys, quizzes, and calculators. Submissions flow into a shared inbox, allowing teams to reply directly and manage conversations. It includes an integrated CRM to manage contacts and track interactions.
Shout Details
Shout's In-App Market Place
Does Shout have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Unlimited responses
- 1 user
- Your logo and brand
- 100MB file uploads
- 10,000 contacts
- Unlimited responses
- 3 users
- No Shout branding
- 1GB file uploads
- 25,000 contacts
- Stripe payments
- A/B testing
- Unlimited responses
- 5 users
- Use your domain
- 10GB file uploads
- 50,000 contacts
- Priority support
- Unlimited calculators
Annual plans
- Unlimited responses
- 1 user
- Your logo and brand
- 100MB file uploads
- 10,000 contacts
Price is per month, billed annually.
Source: vendor pricing page →- Unlimited responses
- 3 users
- No Shout branding
- 1GB file uploads
- 25,000 contacts
- Stripe payments
- A/B testing
Price is per month, billed annually.
Source: vendor pricing page →- Unlimited responses
- 5 users
- Use your domain
- 10GB file uploads
- 50,000 contacts
- Priority support
- Unlimited calculators
Price is per month, billed annually.
Source: vendor pricing page →Accepted Payment Currencies
GBP
Pros & Cons
- Combines form building, a shared inbox, and a CRM into a single integrated workflow.
- Strong focus on privacy and GDPR compliance is built into the platform.
- Offers a 14-day free trial without requiring a credit card.
- Provides tools for team collaboration like conversation assignment and internal notes.
- Supports building not just forms and surveys, but also quizzes and interactive calculators.
- The shared inbox feature is listed as 'Coming soon' on the pricing page, suggesting it may not be fully rolled out.
- No native mobile or desktop applications are offered; the service is web-browser only.
- No integrations with third-party tools like Zapier are mentioned, which may limit automation possibilities.
- Live chat and phone support are not available.
Shout's Support Options
Email Address
help@shout.comDocumentation
https://shout.com/help/Shout's Alternatives
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