ShoutOut logo

ShoutOut

by ShoutOUT Labs · Since 2014
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ActiveAvailable globallyCloud
Quick facts
VendorShoutOUT Labs
Year launched2014
StatusActive
Location4th Floor, No 02 6th Ln, Colombo 00300
Countries servedGlobal
Languages18
Integrations4+
Free tier
Free trial
Contact salesYES

About ShoutOut

ShoutOut is a multi-purpose HTML5 template from ShoutOUT Labs designed for versatile web design. It includes Customer use Expertise, Reliable & Secure infrastructure, and an Award-Winning Team to support diverse website needs. This template is suitable for various applications, allowing users to create professional and responsive websites efficiently. ShoutOut can be customized to fit different business models, making it a flexible choice for developers and designers. With its reliable features, users can expect high-quality performance and a dependable toolkit for website creation. Key capabilities: Responsive Design Customizable Layouts Cross-Browser Compatibility SEO Friendly Easy Integration Best for: Web developers and designers that need a flexible template for multiple project types.

ShoutOUT BY ShoutOUT Labs is a dynamic Customer Relationship Management (CRM) software designed to enhance customer engagement and streamline operations across multiple industries, including retail, hospitality, healthcare, financial services, and e-commerce. Established in 2014, the platform serves over 41 countries worldwide, making it a global solution for businesses seeking to improve their customer relationship strategies. With payment currencies in USD, EUR, and LKR (Sri Lankan Rupee), ShoutOUT has broad international reach, though its primary language support is limited to English. One of ShoutOUT's key features is its Customer Data Platform, which centralizes customer information, allowing businesses to segment and target their audience more effectively. This centralized data approach is crucial for companies that need to manage large customer bases and wish to tailor their communications for higher engagement. The platform also excels in omnichannel messaging, integrating various communication platforms, such as email, SMS, and social media, into one seamless interface. This ensures that businesses can maintain consistent and personalized contact with their customers across multiple channels, enhancing customer satisfaction and loyalty.

Pros & Cons

What users like
  • +Comprehensive customer data management
  • +Effective omnichannel messaging
  • +Robust loyalty program features
  • +AI-driven customer interactions
  • +Flexible campaign management
What users flag
  • Limited language support
  • No in-app marketplace
  • May require technical expertise for setup
  • Limited to certain industries
  • Pricing details not fully transparent

Features

Key features

Customer Data Platform
Centralizes customer data for better segmentation and targeting.
Omnichannel Messaging
Integrates various messaging platforms into one interface.
Conversational AI
Provides AI-driven chatbots for customer interaction.
Campaign Management
Allows personalized SMS and email campaigns.
Loyalty Programs
Creates and manages customer reward programs.

Additional features

Customer Data Platform
Centralizes customer data for better segmentation and targeting.
Omnichannel Messaging
Integrates various messaging platforms into one interface.
Conversational AI
Provides AI-driven chatbots for customer interaction.
Campaign Management
Allows personalized SMS and email campaigns.
Loyalty Programs
Creates and manages customer reward programs.
SMS API Platform
Offers APIs for outgoing, inbound SMS, and one-time password.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
18
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchItalianGermanPortugueseDutchDanishSwedishNorwegianFinnishChinese (Simplified)JapaneseKoreanThaiRussianTurkishPolish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL🇷🇺RUB

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