Shutpoint CRM is a customer relationship management software from Axsis Tecnología that helps businesses manage their customer interactions and data throughout the customer lifecycle. It combines contact management, sales tracking, and lead management so organizations can improve customer relationships and drive sales growth. Shutpoint CRM supports customizable dashboards and reporting features, allowing users to tailor the system to their specific needs and analyze performance metrics effectively. Additionally, it offers mobile access, enabling teams to engage with customers and update information on the go. Key capabilities: contact management sales tracking lead management customizable dashboards mobile access Best for: sales teams and customer service professionals that need to efficiently manage customer relationships and sales processes.
Shutpoint CRM, developed by Axsis Tecnología, is a cloud-based customer relationship management solution tailored for small and medium-sized businesses (SMBs), particularly within the Mexican market. Designed to provide a 360-degree management approach, it encompasses sales, marketing, customer service, and all customer touchpoints. The platform aims to centralize customer data, streamline sales processes, and enhance marketing efforts, thereby improving operational efficiency and customer satisfaction. Shutpoint CRM offers a user-friendly interface accessible via web browsers and mobile devices, including iOS and Android platforms. The design emphasizes simplicity and intuitiveness, allowing users to navigate through various modules such as contact management, sales pipelines, and marketing campaigns with ease. The mobile access ensures that sales teams and managers can stay connected and productive while on the move. These features collectively contribute to a more organized and efficient approach to managing customer relationships. Shutpoint CRM is designed to handle the demands of SMBs, offering reliable performance even when managing extensive customer data and complex sales processes. Its cloud-based infrastructure ensures that data is securely stored and accessible at all times.
Users can define specific sales phases to structure their team's workflow, ensuring a tailored approach to their unique sales cycle.
The system automatically captures leads from various sources (website, social media) and assigns them to the appropriate salesperson, streamlining lead management.
Opportunities are displayed in a visual Kanban board, providing a clear overview of the sales pipeline and facilitating efficient progress tracking.
A dedicated mobile app allows salespeople to quote on the go, stay connected, and report activities in real time, enhancing productivity and responsiveness.
The platform offers a real-time dashboard to access sales team performance metrics, enabling effective oversight and goal management.
Users can design and send personalized email campaigns and set up automated campaigns based on specific actions or timelines, improving marketing efficiency.
Tracks key performance metrics for individual employees and sales teams in real time.
Visually manages customers through different sales phases to ensure no opportunity is missed.
Locates customers and vendors to improve field productivity and performance.
Provides access to CRM functionalities on iOS and Android devices for on-the-go work.
Allows definition and management of key performance indicators and sales targets.
Implements a system for handling customer service requests (tickets) to increase satisfaction.
Enables online sales for B2B businesses, improving performance and reducing costs.
Facilitates the generation or uploading of invoices and manages the collection process.
Efficiently manages quotes and opportunities to increase conversion rates.
Sets up notifications via email or in the app to stay informed about sales team activities.
Designs and distributes evaluation surveys and digital polls to gather customer feedback.
Helps the sales team manage their time effectively to focus on closing deals.
Enables communication with clients and prospects through WhatsApp.
Designs and sends automated email campaigns without affecting domain reputation.
Controls and organizes salesperson-customer communication within the customer file.
Integrates Shutpoint with other platforms used by the company.
Allows users to structure their team's work with specific sales stages.
Enables setting requirements for following up on opportunities or quotes.
Aims to increase conversion rates and shorten the time to close deals.
Displays sales opportunities visually for better tracking.
Automatically captures and assigns leads from various sources.
Allows customization of the data structure to match the user's language.
Offers the possibility to integrate with various platforms.
Allows users to tailor sorting options to their business needs.
Directly captures leads from online channels.
Uses a Kanban view to help the sales team manage their tasks.
Provides features that act like a digital assistant for each employee (e.g., reminders).
Ensures salespeople don't forget to follow up with clients.
Helps manage schedules effectively by focusing on Key Performance Indicators.
Maintains a history of all communication with clients and prospects.
Tracks the locations of visits made to clients.
Enables salespeople to create quotes quickly from their mobile devices.
Allows salespeople to stay connected and report in real time.
Reduces the time salespeople spend preparing reports.
Provides immediate access to the sales team's performance data.
Allows setting specific sales targets for each team member.
Shows the progress of activities towards achieving goals.
Sends notifications about important events in the sales process.
Stores all relevant data in one place for easy access.
Focuses meetings on information within Shutpoint to avoid redundancy.
Distributes new leads automatically among salespeople.
Calculates the commissions earned by each team member.
Enables the creation of customized emails for customers and prospects.
Allows creating targeted email lists based on various criteria.
Facilitates sending bulk email campaigns and tracking their performance.
Sets up campaigns triggered by specific actions or recurring schedules.
Provides insights into the effectiveness of different online channels.
Connects with social media platforms for better lead interaction.
Enables the creation of landing pages to capture new leads.
Allows setting up stages for managing customer service requests.
Manages customer inquiries effectively.
Measures the performance of the customer service team.
Handles service agreements established with clients.
Facilitates ongoing communication during service request resolution.
Creates, sends, and analyzes digital surveys.
Keeps various channels open for customer feedback.
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Shutpoint CRM is a customer relationship management software from Axsis Tecnología that helps businesses manage their customer interactions and data throughout the customer lifecycle. It combines contact management, sales tracking, and lead management so organizations can improve customer relationships and drive sales growth. Shutpoint CRM supports customizable dashboards and reporting features, allowing users to tailor the system to their specific needs and analyze performance metrics effectively. Additionally, it offers mobile access, enabling teams to engage with customers and update information on the go. Key capabilities: contact management sales tracking lead management customizable dashboards mobile access Best for: sales teams and customer service professionals that need to efficiently manage customer relationships and sales processes.
Does Shutpoint CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
N/A
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥)
Unleashified is a software platform from GFA Technologies that provides capable, flexible solutions for every…
Trembi is a project management software from Trembi that supports teams in planning and executing…
Skynamo is a sales management software from Skynamo that supports field sales teams in managing…
Sense Talent Engagement Platform is a talent engagement software from Sense that supports recruitment and…