Silica Aqua
About Silica Aqua
Silica Aqua is a software platform from Sílica that provides business solutions for management, invoicing, and digitization. It combines user-friendly interfaces, reliable data management, and comprehensive reporting so organizations can efficiently manage their operations. With over 16,000 users across Angola, Silica Aqua supports a wide range of industries and helps businesses transition to digital practices. The platform facilitates improved communication, simplifies invoicing processes, and offers analytical insights to drive decision-making. Key capabilities: management tools invoicing systems data analytics user access controls digital document storage Best for: businesses and organizations that need to manage their operational processes and transition to digital solutions.
Sílica Aqua is a mission-critical tool for modernizing water distribution in Angola. It effectively moves utilities away from paper-based tracking to a fully digital, cloud-powered operation. By integrating mobile field capabilities with AGT-certified billing, it allows water companies to increase collection efficiency while remaining perfectly compliant with national law. For any water management entity in the region, it is the most robust and specialized local solution available.
Pros & Cons
- +Real-time tracking and WhatsApp invoicing help reduce late payments.
- +Interface designed for administrative staff and field technicians
- +Mobile access enables door-to-door billing and inspection
- +Covers everything from the physical meter to the final tax report.
- −Management of meters and consumption scales requires initial training.
- −Lack of transparent fixed tiers can make budgeting difficult for small centers
- −It requires stable connectivity for field campaigns
Features
Key features
- Consumption Management (m3)
- Calculates billing based on cubic meters consumed, following legally mandated scales. Supports both actual meter readings and estimations.
- Water Connection & Inspection Requests
- Digitally manages the lifecycle of a new service point, from the initial connection request to technical inspection and final activation.
- Mobile Collection Campaigns
- Being cloud-based, it allows utility teams to perform billing and debt collection in the field using mobile devices without additional infrastructure costs.
- Certified AGT Invoicing
- Generates legal invoices, receipts, and proformas compliant with the Angolan Tax Authority, including SAF-T (AO) file exports.
- Customer Self-Service Portal
- A dedicated space for customers to view consumption history, download invoices, and submit meter readings to avoid estimated billing.
Additional features
- Meter & Connection Control
- Tracks the serial numbers and physical status of all installed meters.
- Contract Management
- Digital storage and management of water supply agreements.
- Massive Consumption Estimations
- Tools to estimate usage for large blocks or neighborhoods when physical access is limited.
- Debt & Debtor Management
- Real-time tracking of unpaid balances and automated debt aging reports.
- Complaints & Ticket Management
- A built-in module for logging and resolving customer service issues.
- Treasury & Cash Flow
- Management of cash registers and bank deposits from customer payments.
- Inventory Control
- Track spare parts, pipes, and meters in the warehouse.
- Asset/Patrimony Management
- Tracking of physical infrastructure assets.
- Multi-Office Support
- Connects multiple branches or collection points to a single database.
- WhatsApp/Email Delivery
- Send invoices directly to customers via their preferred digital channel.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Silica Aqua
Silica Aqua is a software platform from Sílica that provides business solutions for management, invoicing, and digitization. It combines user-friendly interfaces, reliable data management, and comprehensive reporting so organizations can efficiently manage their operations. With over 16,000 users across Angola, Silica Aqua supports a wide range of industries and helps businesses transition to digital practices. The platform facilitates improved communication, simplifies invoicing processes, and offers analytical insights to drive decision-making. Key capabilities: management tools invoicing systems data analytics user access controls digital document storage Best for: businesses and organizations that need to manage their operational processes and transition to digital solutions.
Silica Aqua Details
Silica Aqua's In-App Market Place
Does Silica Aqua have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
AOA (Kz)
Pros & Cons
- Real-time tracking and WhatsApp invoicing help reduce late payments.
- Interface designed for administrative staff and field technicians
- Mobile access enables door-to-door billing and inspection
- Covers everything from the physical meter to the final tax report.
- Management of meters and consumption scales requires initial training.
- Lack of transparent fixed tiers can make budgeting difficult for small centers
- It requires stable connectivity for field campaigns
Silica Aqua's Support Options
Email Address
suporte@silicaerp.comContact
(+244) 948 109 778Silica Aqua's Alternatives
eFACiLiTY® Tenant/Utilities Billing Software
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Government Accounting Software
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inRetail
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