About Silvertool CRM
Silvertool CRM is a customer relationship management software from GIE Silvertool CRM that helps businesses manage client interactions. It combines contact management, sales tracking, and reporting tools so organizations can maintain better relationships with customers. The platform allows users to centralize client information, monitor sales performance, and generate detailed reports for analysis. With features like task automation and email integration, it supports simplified communication and improved follow-up processes. Key capabilities: contact management sales tracking reporting tools task automation email integration Best for: businesses that need to manage customer relationships effectively.
Silvertool CRM is a fully customizable customer relationship management solution designed to adapt to the specific needs of businesses without requiring any programming. It offers powerful tools through its integrated configuration module, allowing businesses to tailor their CRM system according to their sales processes. This flexibility ensures that the software meets various business demands, from sales management to customer interactions. Additionally, Silvertool CRM is ideal for users who need to operate offline, providing full functionality even in areas with limited internet connectivity. The software also supports real-time business data analysis and mobile access, ensuring that users can manage their CRM system on-the-go with mobile apps for both Android and iOS. The user interface of Silvertool CRM is intuitive and user-friendly, making it easy for users to navigate and configure the system according to their preferences. The platform is designed to ensure that businesses can efficiently manage customer data, create customized reports, and track sales activities. Users can design their input screens, establish custom workflows, and generate detailed reports, all without requiring any programming skills.
Pros & Cons
- +Customizable and easy-to-use CRM platform.
- +Comprehensive client relationship management and task tracking.
- +Efficient collaborative scheduling and task management.
- +Provides a complete view of client history, invoices, and actions.
- +Simple and intuitive interface, enhancing productivity.
- +Excellent customer support.
- −Support response times could be faster.
- −Marketing campaign feature is not user-friendly.
- −Mobile app needed for better on-the-go access.
- −Limited Google Maps integration for company locations.
- −Email and Outlook integrations can be cumbersome.
- −Some text and memo functionalities are not intuitive.
Features
Key features
- Customizable CRM
- Silvertool CRM allows businesses to fully customize their CRM applications to align with their sales processes, without the need for programming.
- Offline Mode
- The software supports offline functionality, allowing users to work without internet access, which is ideal for sales teams in remote locations.
- Mobile Accessibility
- Silvertool CRM offers a mobile version of the app that allows users to consult and modify their data directly from smartphones, ensuring business flexibility.
- Telephony Integration
- With telephony integration (CTI), users can manage incoming and outgoing calls directly from the CRM, enhancing communication and efficiency.
- Real-Time Data Analysis
- The Silvertool-Decisionnel tool provides real-time insights into business data, helping companies make quick and informed decisions.
- Electronic Signature Integration
- Silvertool CRM integrates with Yousign to allow for electronic signatures, streamlining document signing processes.
Additional features
- Custom Screens and Reports
- Users can design their own input screens and create customized reports to meet their unique business needs.
- Document Management
- Silvertool CRM includes tools for managing and sharing documents, improving collaboration and organization.
- Lead Qualification
- The CRM helps businesses qualify leads, categorizing them as suspects, leads, prospects, and clients for more efficient follow-up.
- Mobile Integration
- Users can access and update customer information on the go via the Silvertool CRM mobile app.
- Quick Entry
- Silvertool CRM features a "Quick Entry" function that allows users to create or edit records without leaving their current form.
- Sample Request Management
- The system tracks sample requests sent to customers, providing real-time updates and better workflow management.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Silvertool CRM
Silvertool CRM is a customer relationship management software from GIE Silvertool CRM that helps businesses manage client interactions. It combines contact management, sales tracking, and reporting tools so organizations can maintain better relationships with customers. The platform allows users to centralize client information, monitor sales performance, and generate detailed reports for analysis. With features like task automation and email integration, it supports simplified communication and improved follow-up processes. Key capabilities: contact management sales tracking reporting tools task automation email integration Best for: businesses that need to manage customer relationships effectively.
Silvertool CRM Details
Silvertool CRM's In-App Market Place
Does Silvertool CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Jpy (¥), Cad (C$), Chf (CHF), Cny (¥), Inr (₹), Rub (₽), Hkd (HK$), Sgd (S$), Nzd (NZ$), Zar (R), Brl (R$), Sek (kr), Try (₺), Ils (₪), Thb (฿), Mxn ($)
Pros & Cons
- Customizable and easy-to-use CRM platform.
- Comprehensive client relationship management and task tracking.
- Efficient collaborative scheduling and task management.
- Provides a complete view of client history, invoices, and actions.
- Simple and intuitive interface, enhancing productivity.
- Excellent customer support.
- Support response times could be faster.
- Marketing campaign feature is not user-friendly.
- Mobile app needed for better on-the-go access.
- Limited Google Maps integration for company locations.
- Email and Outlook integrations can be cumbersome.
- Some text and memo functionalities are not intuitive.
Silvertool CRM's Support Options
Email Address
contact@silvertool-crm.frContact
03 69 61 40 01Documentation
https://www.silvertool-crm.fr/documentation/Silvertool CRM's Alternatives
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