Simple Messaging Solution logo

Simple Messaging Solution

by InterCloud9 · Since 2004
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorInterCloud9
Year launched2004
StatusActive
LocationUnited States
Countries servedGlobal
Languages1
Integrations1+
Free tierNO
Free trialYES
Contact salesNO

About Simple Messaging Solution

Simple Messaging Solution is a messaging software that supports effective communication. It combines real-time messaging, file sharing, and team collaboration tools so teams can work together efficiently.

Simple Messaging Solution by InterCloud9 is a well-rounded cloud communication platform that focuses on simplifying how businesses handle large-scale messaging while maintaining a strong connection with their audience. One of its biggest strengths is its all-in-one design, combining SMS, voice messaging, IVR, and email communication within a single interface, which eliminates the need to manage multiple tools or vendors. This unified approach makes it especially useful for organizations looking to streamline communication workflows and maintain consistency across channels. A standout feature of the platform is its integrated CRM, which allows users to manage contacts, track interactions, schedule follow-ups, and automate communication tasks directly within the system. This tight integration between messaging and customer data significantly improves efficiency and helps businesses maintain better relationships with their clients. The platform also supports bulk messaging and two-way texting, enabling real-time engagement while still allowing for large-scale outreach campaigns. Another major advantage is its automation and customization capabilities. Users can create templates, schedule messages, set up auto-responders, and run campaigns without manual intervention, saving time and reducing operational overhead.

Pros & Cons

Pros
  • Streamlines communication process within an organization
  • Efficient way to deliver important messages to employees
  • Provides customizable options for message delivery
  • Increases productivity by reducing time spent on manual communication
  • Enables tracking of message delivery and engagement rates
Cons
  • Primarily focused on messaging, not full CRM or customer support platforms
  • Requires proper campaign setup for optimal results
  • Dependent on data quality (contact lists) for effectiveness
  • May overlap with more advanced marketing automation tools

Features

Key features

All-in-One Messaging Platform

Combines SMS, voice messaging, IVR, and email communication into a single unified system.

Integrated CRM System

Includes built-in contact management to track interactions, notes, and communication history.

Bulk Messaging & Automation

Sends large-scale text, voice, and email campaigns with scheduling and automation features.

Two-Way Messaging (TWM)

Enables real-time conversations through SMS and voice channels.

Cloud-Based Deployment

Fully web-based with no installation required, accessible from any device.

Additional features

Text Messaging (SMS & MMS)

Supports individual and group messaging, including multimedia content.

Voice Messaging & Ringless Voicemail

Delivers pre-recorded messages directly to voicemail or via automated calls.

IVR Integration

Provides automated call routing, surveys, and interactive voice responses.

Message Scheduling & Campaign Control

Allows users to send messages instantly or schedule them for future delivery.

Templates & Personalization

Uses customizable templates with dynamic fields for personalized communication.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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