About sipgate team
Sipgate team is a cloud PBX software from sipgate that provides comprehensive telephony solutions. It combines apps, CRM integrations, and over 150 business features so users can focus on effective communication. Designed for businesses of all sizes, sipgate team offers a no-obligation initial consultation and ongoing customer support to help identify tailored solutions. Users can connect their CRM in just a few clicks, allowing for efficient management of business communication. Key capabilities: cloud PBX CRM integrations customer support cost identification productivity features Best for: businesses that need a flexible phone system to manage their communications effectively.
Sipgate's Cloud PBX is a sophisticated VoIP telephony solution designed to replace traditional hardware with a complete, location-independent cloud phone system. Built on over 20 years of experience, it emphasizes consistent quality and maximum reliability, secured by German data centers. Key features include deep CRM integrations for automatic call logging and the innovative use of AI to generate call summaries and topic analysis, significantly automating documentation and improving workflow efficiency. Deployment is pure Cloud / SaaS, accessible instantly via a web-based portal, dedicated sipgate apps (softphone), or standard VoIP desk phones, making it ideal for distributed teams. Management is simplified by the unique Visual Routing feature, which allows administrators to intuitively manage complex call forwarding and device settings with simple clicks. The platform is highly compatible and adaptable, thanks to its open sipgate.io API for custom integrations. Pricing is based on a subscription model, typically billed per user per month (e.g., business S, L, XL plans), offering strong value with the flexibility of no required long-term contracts.
Pros & Cons
- +Robust and feature-rich cloud PBX system suitable for modern remote and hybrid teams.
- +Easy CRM and business tool integrations that automate workflows and save time.
- +Advanced AI capabilities streamline post-call tasks like summaries and keyword extraction.
- +Visual routing simplifies call management with a user-friendly graphical interface.
- +Highly secure infrastructure hosted in Germany ensures data protection and GDPR compliance.
- −Minimum user requirement on certain business plans limits flexibility for small teams.
- −Fax and SMS functions are less emphasized compared to voice features.
- −Feature variety may overwhelm smaller teams seeking simple call management.
- −Occasional latency in large-scale call routing configurations during peak times.
- −Interface and help resources are primarily optimized for German and English users only.
Features
Key features
- Visual Routing
- Enables users to configure call flows, numbers, voicemail, and device rules visually with an intuitive drag-and-drop interface.
- CRM Integrations
- Allows seamless connection with CRMs like HubSpot, Pipedrive, Zendesk, and MS Teams for automatic call logging and contact sync.
- AI-Powered Call Summaries
- Uses AI to automatically transcribe and summarize calls, generating instant keywords and insights.
- Multi-Device Calling
- Lets users make and receive calls from softphones, VoIP phones, mobile devices, or smartwatches anywhere with internet access.
- sipgate App
- Centralized platform for calling, managing voicemails, contacts, and integrations across desktop and mobile.
- Secure German Infrastructure
- Data hosted in Germany with GDPR compliance and redundant data centers for maximum reliability.
- 24/7 Customer Support
- Provides round-the-clock technical assistance for uninterrupted business communication.
Additional features
- Call Routing
- Set custom rules for when and where calls ring, including time-based and user-based routing.
- Voicemail Management
- Create individual or shared voicemails with voicemail-to-email functionality.
- Call Queues & IVR
- Manage inbound call flows through queueing systems and interactive menus.
- Call Recording
- Record, playback, and securely store calls for quality control or compliance.
- Shared Numbers & Groups
- Enable team collaboration through shared lines and extension-based calling.
- SIP Trunking
- Connect traditional PBX systems to the sipgate cloud network for hybrid setups.
- AI Call Insights
- Automatically analyze calls to extract key topics, summaries, and suggested actions.
- Contact Sync
- Automatically synchronize contact data across integrated CRMs and apps.
- Analytics Dashboard
- Provides call logs, usage metrics, and performance analytics in real time.
- Softphone App
- Offers desktop and mobile apps for seamless VoIP calling and management.
- Multi-Device Support
- Works across desktop, web, VoIP desk phones, smartphones, and smartwatches.
- Integration Platform (sipgate.io)
- Developer API for integrating telephony functions into other systems.
- Fax & SMS
- Send and receive faxes and text messages directly from the web interface.
- GDPR Compliance
- Ensures all communications and data storage meet European privacy standards.
- Enterprise Reliability
- Multiple redundant data centers for high uptime and fault tolerance.
Pricing
Monthly plans
Business S
GBP 12.95
Business L
GBP 17.95
Business Xl
GBP 22.95
Countries & Languages
Available in
Interface languages
Billing currencies
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About sipgate team
Sipgate team is a cloud PBX software from sipgate that provides comprehensive telephony solutions. It combines apps, CRM integrations, and over 150 business features so users can focus on effective communication. Designed for businesses of all sizes, sipgate team offers a no-obligation initial consultation and ongoing customer support to help identify tailored solutions. Users can connect their CRM in just a few clicks, allowing for efficient management of business communication. Key capabilities: cloud PBX CRM integrations customer support cost identification productivity features Best for: businesses that need a flexible phone system to manage their communications effectively.
sipgate team Details
sipgate team's In-App Market Place
Does sipgate team have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Business S
GBP 12.95
Business L
GBP 17.95
Business Xl
GBP 22.95
Accepted Payment Currencies
EUR (€), GBP (£)
Pros & Cons
- Robust and feature-rich cloud PBX system suitable for modern remote and hybrid teams.
- Easy CRM and business tool integrations that automate workflows and save time.
- Advanced AI capabilities streamline post-call tasks like summaries and keyword extraction.
- Visual routing simplifies call management with a user-friendly graphical interface.
- Highly secure infrastructure hosted in Germany ensures data protection and GDPR compliance.
- Minimum user requirement on certain business plans limits flexibility for small teams.
- Fax and SMS functions are less emphasized compared to voice features.
- Feature variety may overwhelm smaller teams seeking simple call management.
- Occasional latency in large-scale call routing configurations during peak times.
- Interface and help resources are primarily optimized for German and English users only.
sipgate team's Support Options
Email Address
info@sipgate.deContact
+44 20 339 339 09Documentation
https://teamhelp.sipgate.co.uk/hc/en-gbsipgate team's Alternatives
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