About SkyTouch Hotel OS
Built by SkyTouch Technology, SkyTouch Hotel OS focuses on software functionality for teams seeking better operational control. Official pages are partially blocked, so independent confirmation is recommended. Key capabilities: Reporting and visibility Core workflow management Integration support Configurable settings and roles Best for: organizations seeking centralized process management and reporting.
SkyTouch Technology offers a robust, cloud-based Hotel Property Management System (PMS) designed to streamline hotel operations while enhancing guest experiences. Its mobile-optimized platform provides a comprehensive suite of features, including reservations management, direct billing, group management, housekeeping oversight, automated night audits, reporting, and online training. The system’s forward-thinking design ensures that hotel managers can access real-time data, improve operational efficiency, and make informed decisions that drive revenue growth. With integrations to major industry players like Synxis CRS, TravelClick CRS, Siteminder CRS, and Intelity, SkyTouch provides seamless connectivity across multiple channels, helping properties stay synchronized and efficient. One of the standout aspects of SkyTouch is its commitment to customer support and reliability. Offering 24/7 technical and online assistance, the platform ensures that hotels can maintain operations without interruption, backed by a reliable uptime of 99.9%. Users also benefit from the intuitive interface and automated tools that simplify complex tasks, reducing employee workload and turnover. Additionally, its cloud-based architecture allows for flexibility and scalability, making it suitable for properties of various sizes.
Pros & Cons
- Very intuitive interface allows staff to quickly learn and efficiently manage hotel operations.
- Cloud-based design enables access from anywhere and supports real-time updates for managers.
- Drag-and-drop reservation management simplifies room assignment and daily scheduling tasks.
- Automated night audits reduce manual workload and minimize errors in end-of-day reporting.
- Mobile-optimized platform allows managers to handle operations on-the-go with ease.
- System updates can be slow to implement, causing temporary workflow disruptions for staff.
- Importing existing reservations from previous systems is limited due to compliance restrictions.
- Occasional system freezes disrupt workflow and require contacting tech support frequently.
- Simplified training modules may not cover advanced functionalities needed for complex tasks.
- Some features and categories are underdeveloped or provide limited usefulness to staff.
Features
Key features
A fully cloud-based platform allowing access from anywhere and ensuring real-time updates.
Designed for mobile devices to manage hotel operations on the go.
Handles bookings efficiently across multiple channels.
Supports accurate billing directly to guests and groups.
Simplifies management of group bookings and events.
Tracks room status, cleaning schedules, and staff assignments.
Performs end-of-day audits automatically to reduce manual work.
Provides actionable insights for revenue growth and operational improvements.
Connects with major systems like Synxis CRS, TravelClick CRS, Siteminder CRS, and Intelity.
Offers round-the-clock technical assistance to ensure uninterrupted operations.
Additional features
A fully cloud-based platform allowing access from anywhere and ensuring real-time updates.
Designed for mobile devices to manage hotel operations on the go.
Handles bookings efficiently across multiple channels.
Supports accurate billing directly to guests and groups.
Simplifies management of group bookings and events.
Tracks room status, cleaning schedules, and staff assignments.
Performs end-of-day audits automatically to reduce manual work.
Provides actionable insights for revenue growth and operational improvements.
Offers training resources for staff to quickly learn the system.
Helps manage pricing strategies across channels.
Manages online distribution channels for maximum occupancy.
Tracks guest interactions and improves guest relationship management.
Enhances guest satisfaction through streamlined processes.
Connects with major systems like Synxis CRS, TravelClick CRS, Siteminder CRS, and Intelity.
Offers round-the-clock technical assistance to ensure uninterrupted operations.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About SkyTouch Hotel OS
Built by SkyTouch Technology, SkyTouch Hotel OS focuses on software functionality for teams seeking better operational control. Official pages are partially blocked, so independent confirmation is recommended. Key capabilities: Reporting and visibility Core workflow management Integration support Configurable settings and roles Best for: organizations seeking centralized process management and reporting.
SkyTouch Hotel OS Details
SkyTouch Hotel OS's In-App Market Place
Does SkyTouch Hotel OS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹)
Pros & Cons
- Very intuitive interface allows staff to quickly learn and efficiently manage hotel operations.
- Cloud-based design enables access from anywhere and supports real-time updates for managers.
- Drag-and-drop reservation management simplifies room assignment and daily scheduling tasks.
- Automated night audits reduce manual workload and minimize errors in end-of-day reporting.
- Mobile-optimized platform allows managers to handle operations on-the-go with ease.
- System updates can be slow to implement, causing temporary workflow disruptions for staff.
- Importing existing reservations from previous systems is limited due to compliance restrictions.
- Occasional system freezes disrupt workflow and require contacting tech support frequently.
- Simplified training modules may not cover advanced functionalities needed for complex tasks.
- Some features and categories are underdeveloped or provide limited usefulness to staff.
SkyTouch Hotel OS's Support Options
Email Address
support@skytouchtechnology.comContact
+1 (602) 337-2800Documentation
https://www.skytouchtechnology.com/support/Community Forums
https://community.skytouchtechnology.com/SkyTouch Hotel OS's Alternatives
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