About Smart CRM
Smart CRM is a help desk software from XS Infosol that processes customer inquiries efficiently. It combines ticket management, news and events tracking, and achievement recording so users can handle customer support effectively. This web-based platform allows organizations to monitor inquiries through a ticketing system, ensuring no customer requests go unanswered. Smart CRM also provides tools to communicate updates through news and events, keeping teams informed of important changes and milestones. Key capabilities: ticket management news tracking event logging achievement tracking user presence monitoring Best for: customer support teams that need a reliable system for managing inquiries.
Smart CRM Details
Smart CRM's In-App Market Place
Does Smart CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), INR (₹), JPY (¥), AUD (A$), CAD (C$), SGD (S$), CHF (CHF), CNY (¥), HKD (HK$), SEK (kr), NZD (NZ$), MXN (Mex$), ZAR (R)
Pros & Cons
- Automates customer support processes
- Multi-channel inquiry management
- Escalation and notification system
- User-friendly interface
- Customizable workflows
- Pricing details not specified
- Potential learning curve for advanced features
- Requires internet connection for access
- Limited offline options
- Integration with legacy systems might need additional setup
Smart CRM's Support Options
Email Address
sales@xsinfosol.comContact
+91-120-4978060