Smart Engage logo

Smart Engage

by Smart Engage · Since 2017
No reviews yet
ActiveAvailable globallyCloudFree tier
Quick facts
VendorSmart Engage
Year launched2017
StatusActive
LocationPO BOX 250628, Aguadilla, PR 00604, PR
Countries servedGlobal
Languages11
Integrations10+
Free tierYES
Free trial
Contact sales

About Smart Engage

Smart Engage is a communication software from Smart Engage that focuses on fostering engagement between users. It provides features such as real-time messaging, user feedback collection, and analytics reporting so organizations can better understand their audience. The platform offers tools for customized surveys and polls, allowing users to gather insights effectively. Smart Engage also supports integration with various third-party applications, enabling users to use existing systems for improved functionality. Key capabilities: real-time messaging user feedback collection analytics reporting customized surveys third-party integrations Best for: organizations that need to engage with their audience and gather insights for informed decision-making.

SmartEngage is a versatile and powerful marketing automation platform designed to streamline multi-channel marketing efforts, making it a valuable tool for businesses looking to enhance customer engagement. At its core, SmartEngage provides a unified solution for managing email marketing, social media campaigns, and web push notifications, all of which are essential components of a modern marketing strategy. The platform’s cross-channel autoresponder feature stands out, enabling businesses to automate their communication across multiple platforms like email, Facebook Messenger, and web notifications. This ensures consistent engagement with customers, allowing businesses to reach them at various touchpoints without any manual effort. The user interface is one of the software's most impressive aspects. It's sleek, intuitive, and designed for users of all technical levels. From marketers with minimal technical knowledge to seasoned professionals, the drag-and-drop email builder, customizable templates, and well-organized dashboard make it easy for anyone to create and manage professional marketing campaigns. Additionally, the fact that the interface is mobile-responsive adds to its accessibility, allowing marketers to handle campaigns remotely.

Pros & Cons

What users like
  • +Improves patient engagement through personalized communication and reminders
  • +User-friendly interface
  • +Comprehensive feature set
  • +Reliable performance
  • +Competitive pricing
What users flag
  • Limited customization options for appointment reminders
  • Steep learning curve for new users
  • Lack of integration with popular EHR systems
  • Occasional glitches or bugs causing disruptions in scheduling
  • Limited customer support options, particularly for technical issues

Features

Key features

Cross-Channel Marketing Automation
Send targeted messages across email, Facebook Messenger, and web push notifications.
Lead Generation
Capture leads with hybrid opt-in forms and Facebook Lead Ads.
Email Marketing
Send personalized emails with high deliverability and open rates.
Facebook Messenger Marketing
Build and engage with your audience through Facebook Messenger chatbots.
Web Push Notifications
Re-engage website visitors with targeted notifications.

Additional features

Cross-Channel Marketing Automation
Send targeted messages across email, Facebook Messenger, and web push notifications.
Lead Generation
Capture leads with hybrid opt-in forms and Facebook Lead Ads.
Email Marketing
Send personalized emails with high deliverability and open rates.
Facebook Messenger Marketing
Build and engage with your audience through Facebook Messenger chatbots.
Web Push Notifications
Re-engage website visitors with targeted notifications.
Automation
Create automated workflows and drip campaigns.
Customer Support
Access extensive knowledge base and support resources.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic

USD 47

Pro

USD 97

Countries & Languages

Global
Countries served
11
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD

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