Smartbis logo

Smartbis

by Smartbis · Since 2020
No reviews yet
Active1+ countriesCloudOn-premiseFree tier
Quick facts
VendorSmartbis
Year launched2020
StatusActive
LocationROD. JOSE CARLOS DAUX, 4150, Florianópolis, Santa Catarina 88.032-005, BR
Countries served1+
Languages4
Integrations81+
Free tierYES
Free trialYES
Contact salesYES

About Smartbis

Smartbis is a loyalty card software/platform from Smartbis that allows businesses to create digital loyalty programs with cashback, points, and benefits. It provides features such as marketing automation, white label options, and customer success tools so businesses can effectively build customer loyalty. Smartbis supports multiple languages, including Portuguese, English, Spanish, and Italian, and offers an extensive help center for user assistance. With over 117,386 businesses utilizing the Smartbis platform, it aims to drive customer engagement and retention. Key capabilities: cashback for physical stores cashback for e-commerce white label resale customer success tools integrations Best for: retailers and e-commerce businesses that need to implement loyalty programs for their customers.

Smartbis is a versatile customer loyalty software designed to help businesses enhance customer engagement and retention. This software offers a range of standout features, including personalized campaigns, automated rewards, and detailed analytics, making it a valuable tool for businesses looking to build long-term relationships with their customer base. The user interface of Smartbis is user-friendly and intuitive, with a clean design that enhances the overall user experience. The software's dashboard is well-organized, allowing users to easily navigate between different features and functionalities. The drag-and-drop functionality makes it simple to create customized loyalty programs, while the interactive charts and graphs provide valuable insights into customer behavior. One of the core functionalities that sets Smartbis apart from its competitors is its robust reporting capabilities. Users can generate detailed reports on customer spending habits, engagement levels, and redemption rates, allowing businesses to make data-driven decisions to improve customer loyalty. Additionally, the software's AI-driven recommendations help businesses create targeted promotions and campaigns to increase customer retention.

Pros & Cons

What users like
  • +User-Friendly Interface: Intuitive dashboard for easy program management.
  • +Customizable Programs: Tailor loyalty programs to fit your business model.
  • +Automation: Automate marketing tasks to save time and reduce manual effort.
  • +Multi-Channel Communication: Engage customers through various channels.
  • +Scalability: Suitable for small businesses to large enterprises
What users flag
  • Language Limitation: Currently available only in Portuguese.
  • Regional Focus: Primarily designed for the Brazilian market.
  • Integration Complexity: Some integrations may require technical setup.
  • Pricing: Free plan has limited features; higher-tier plans may be costly for small businesses.
  • Learning Curve: New users may require time to fully utilize all features.

Features

Key features

Points & Cashback Programs
Customers earn points or cashback on purchases, redeemable for discounts or rewards.
Benefits Club
Create subscription-based or affiliate clubs offering exclusive deals and promotions.
Voucher Automation
Automatically generate and send vouchers with QR codes for use in-store or online.
Gamification
Implement tiered systems (e.g., Bronze, Silver, Gold) with exclusive benefits and goals.

Additional features

Referral Program
Reward customers for referring others to your loyalty program.
Multi-Channel Communication
Send personalized messages via WhatsApp, email, or SMS based on customer behavior.
Satisfaction Surveys
Automate collection of customer feedback to improve services.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
4
Interface languages
1
Billing currencies

Available in

Brazil

Interface languages

EnglishSpanishItalianPortuguese

Billing currencies

🇧🇷BRL

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