SmartCDR logo

SmartCDR

by BusinessFusion · Since 2005
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ActiveAvailable globallyCloud
Quick facts
VendorBusinessFusion
Year launched2005
StatusActive
LocationHeadquarters 14205 S.E. 36th Street, Suite 100, Bellevue, Washington 98006, US
Countries servedGlobal
Languages1
Integrations3+
Free tierN/A
Free trialN/A
Contact salesYES

About SmartCDR

SmartCDR is a data management software from BusinessFusion that provides capabilities for managing and analyzing customer data. It combines data integration, reporting tools, and analytics features so businesses can derive insights from their customer interactions. SmartCDR supports real-time data processing which enables timely decision-making. Additionally, it offers customizable dashboards that cater to specific business needs and improves compliance with data regulations. Key capabilities: data integration reporting tools analytics features real-time data processing customizable dashboards Best for: businesses that need to manage customer data effectively for improved engagement and compliance.

SmartCDR is a sophisticated billing platform designed to streamline and automate complex usage-based billing processes. This powerful tool is particularly well-suited for industries such as satellite communications, VoIP, VSAT, telco, and wireless, where intricate billing scenarios are commonplace. One of the standout features of SmartCDR is its intuitive user interface. This makes it accessible to users of all technical levels, from billing experts to those with limited technical knowledge. The platform's well-organized layout and clear labeling of features ensure a smooth and efficient user experience. The dashboard provides a comprehensive overview of key metrics, allowing users to quickly assess the performance of their billing operations and identify potential areas for improvement. SmartCDR offers a wide range of functionalities that are essential for effective billing management. Real-time or daily CDR processing ensures accurate and up-to-date billing. Flexible service plans enable businesses to tailor their offerings to meet the diverse needs of their customers. Automated generation and delivery of PDF invoices streamline the billing process, saving time and reducing errors.

Pros & Cons

Pros
  • Flexible and customizable billing solutions for complex configurations.
  • Real-time processing and device provisioning.
  • Automated invoicing, simplifying billing cycles.
  • Multi-industry applicability (Satcom, VoIP, etc.).
  • Robust customer portal with self-service capabilities.
Cons
  • Lack of detailed pricing information.
  • No information on support for non-English languages.
  • May require technical expertise to configure advanced features.
  • Integration capabilities limited to specific accounting systems.
  • Potential complexity for businesses with simpler needs.

Features

Key features

1. Real-time CDR Processing

Processed in real-time or daily for services like Inmarsat, Iridium, and Thuraya.

2. Flexible Service Plans

Easily configure rate plans using a graphical interface and imports.

3. Email PDF Invoices

Automate the generation of PDF invoices for customers.

4. Device Tracking

GPS tracking for devices, including last known location.

5. Auto-Provisioning

Automatically provisions services directly with the vendor.

6. Business Intelligence

Track KPIs like margins, activations, and usage.

7. Accounting Integration

Seamless export to accounting software such as QuickBooks, SAS, or Netsuite.

8. Customer Web Portal

White label portal for customer self-service.

Additional features

1. Real-time CDR processing
2. Flexible service plans configuration
3. Automated invoicing with PDF email options
4. Device tracking with GPS data
5. Auto-provisioning with vendor integration
6. Key performance indicator tracking
7. Integration with accounting software
8. White label customer portal

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
6
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD

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