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About SmartCOMM

SmartCOMM is a CCM software from Smart Communications designed to help enterprises deliver omnichannel customer communications. It combines integration, collaboration, and communication so businesses can engage effectively with their customers. SmartCOMM easily connects to trusted technologies, allowing for versatile deployment across multiple channels. This software supports the creation of customized content and workflows, ensuring that customer interactions are relevant and timely. Additionally, it aids in simplifying communication processes while providing tools for real-time collaboration. Key capabilities: integration collaboration communication coordination contact management Best for: enterprises that need to improve customer engagement through targeted communications.

SmartCOMM Details

Vendor
Smart Communications
Year Launched
2004
Location
Smart Communications Suite 23 LCLB 95 Mortimer Street London W1W 7GB
Deployment
cloud
Training Options
documentation, in person
Countries Served
All Countries
Languages
English, German
Users
Administrators, Customer Service Representatives, Marketing Executives, Sales Professionals
Industries Served
Healthcare, Education, Finance, Retail, Telecom, Insurance, Utilities, Government
Tags
Customer Communications Management Software, SmartCOMM

SmartCOMM's In-App Market Place

Does SmartCOMM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

9

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Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), INR (₹)

Pros & Cons

  • 1. SmartCOMM empowers enterprises to deliver personalized, interactive communications at tremendous scale.
  • 2. It streamlines and standardizes work processes, leading to improved internal efficiency and measurable cost savings.
  • 3. SmartCOMM helps organizations easily add new communication channels and orchestrate conversations seamlessly.
  • 4. It improves internal efficiency and decreases IT reliance by consolidating communication ecosystems to a single cloud-based platform.
  • 1. There is no information about potential implementation challenges.

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