SmarterMail logo

SmarterMail

by SmarterTools · Since 2003
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorSmarterTools
Year launched2003
StatusActive
Location1903 W. Parkside Lane Ste 106, Phoenix, AZ 85027, USA
Countries servedGlobal
Languages17
Integrations18+
Free tier
Free trial
Contact sales

About SmarterMail

SmarterMail is a business email and collaboration server from SmarterTools that provides an affordable alternative to Microsoft Exchange. It includes features such as hosted track overview, cloud storage integration with services like Dropbox and Google Drive, and live chat options through SmarterMail Chat and RocketChat, so organizations can improve their communication and collaboration efforts. Designed for both Windows and Linux, SmarterMail supports various email management tasks while ensuring security and accessibility. It also offers a capable webmail client and integrates with several third-party applications for a comprehensive solution. Key capabilities: cloud storage integration live chat support email management webmail client cross-platform compatibility Best for: businesses that need a comprehensive email and collaboration solution.

SmarterMail is a powerful and highly-regarded email and collaboration server designed as a cost-effective alternative to Microsoft Exchange. It's built to provide a comprehensive suite of features for businesses and organizations, serving as a single, centralized platform for all communication needs. Its core functionalities extend far beyond a simple mail server, encompassing webmail, instant messaging, robust calendaring, and contact and task management. A standout feature is its native MAPI support, which allows for deep and seamless integration with Microsoft Outlook, a capability that sets it apart from many competitors by providing a user experience akin to Exchange without the associated high costs and complexities. For users on the go, SmarterMail also offers full synchronization with mobile devices through Exchange ActiveSync and other standards, ensuring a consistent experience across desktop, web, and mobile clients. The software's webmail interface is particularly noted for being modern, intuitive, and packed with features, making it a viable primary client for users who prefer to work within a browser. The deployment and pricing models for SmarterMail are a key part of its value proposition.

Pros & Cons

What users like
  • +Reliable and stable email server with long-term deployments reported
  • +Easy to set up, configure, and manage for administrators
  • +Cost-effective alternative to Microsoft Exchange with strong ROI
  • +Supports hosting multiple domains and clients efficiently
  • +Good feature set including email, calendar, and collaboration tools
What users flag
  • Customer support only available four days a week, frustrating for businesses
  • Outdated or older interface compared to modern competitors
  • Missing some simple but essential features for admins and users
  • Poor experiences reported when bundled for free with websites
  • Some users consider the product unreliable for enterprise-grade needs

Features

Key features

Native MAPI Support
Full compatibility with Outlook and other MAPI clients on Linux and Windows.
Webmail Client
Access all features via a modern, browser-based interface.
Team Collaboration
Includes shared calendars, contacts, tasks, notes, live chat, and online meetings.
Compliance & Archiving
Supports SOX, HIPAA, GDPR with message archiving and retention policies.
Security
Built-in spam filtering, antivirus, and integration with Message Sniffer.
Cross-Platform Support
Compatible with Windows Server, Linux (Ubuntu, Debian), and Docker.

Additional features

Email Protocols
IMAP, POP, EAS, EWS, WebDAV, MAPI.
Mobile Integration
Supports Outlook Mobile, iOS Mail, Gmail, Samsung Mail, BlueMail, Spark, and more.
Add-Ons & Integrations
Dropbox, Google Drive, OneDrive, ownCloud, LeitzCloud, Rocket.Chat, Collabora Online, OnlyOffice, ChatGPT.
Administration Tools
Simple setup, domain alias management, and delegation to domain admins.
High Availability
Supports scalable, redundant configurations.
Docker Deployment
Available for flexible installation.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Enterprise 500 Mailboxes

USD 1

Enterprise

USD 2

Countries & Languages

Global
Countries served
17
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseRussianChineseJapaneseKoreanArabicTurkishSwedishPolishDanishNorwegian.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN

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