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Software Status:Active

About SmartForwarder

SmartForwarder is a freight forwarding software from SmartForwarder that provides a full-suite solution for NVOCCs and freight forwarders. It combines processing by AI agents, document auto processing, and reminders & to-do lists, so users can improve productivity and reduce costs. With additional features such as finance & accounting and sales & invoicing, SmartForwarder supports a comprehensive management approach for freight operations. This software is designed to change the business within seven days, with assistance available throughout the implementation process. Key capabilities: processing by AI agents document auto processing reminders & to-do lists finance & accounting sales & invoicing Best for: NVOCCs and freight forwarders that need a complete toolset for efficient freight management.

SmartForwarder Details

Vendor
SmartForwarder
Year Launched
N/A
Location
United States
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Russian, Dutch
Users
Small to mid-size freight forwarders, NVOCCs, Freight agents, Logistics coordinators
Industries Served
Freight forwarding, Logistics, Shipping, NVOCCs, Transportation Management
Tags
Smart Forwarder, Freight, Logistics, Transportation, freight management, freight forwarding software, logistics automation, shipment tracking, AI‑powered logistics, shipping management, document automation, freight accounting

SmartForwarder's In-App Market Place

Does SmartForwarder have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (元), INR (₹), BRL (R$), MXN (Mex$), CHF (Fr), SEK (kr), NZD (NZ$), SGD (S$), HKD (HK$), NOK (kr), KRW (₩)

Pros & Cons

  • Automates complex freight workflows reducing manual workload and operational errors
  • Provides comprehensive shipment management for both ocean and air freight across import and export
  • Offers advanced tracking and tracing to enhance shipment visibility and customer satisfaction
  • Enables proactive task management with reminders and prioritized to-do lists for operational efficiency
  • Includes customer and agent portals to improve collaboration and communication across stakeholders
  • Potential learning curve for staff unfamiliar with AI-based workflow automation
  • May not meet needs of very large logistics enterprises due to scale limitations
  • Limited public information on support responsiveness could delay issue resolution
  • Potential dependency on internet connection for cloud-based SaaS functionality

SmartForwarder's Support Options

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