Smartlook logo

Smartlook

by Cisco · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorCisco
Year launched2016
StatusActive
LocationSumavska 524/31 602 00 Brno Czech Republic
Countries servedGlobal
Languages17
Integrations27+
Free tierN/A
Free trialYES
Contact salesN/A

About Smartlook

Smartlook is a software platform from Cisco that provides critical infrastructure for the AI era. It combines features such as driving AI advancement, browsing by technology, and an evolved partner ecosystem so organizations can effectively adapt to emerging technologies. Smartlook aids businesses in harnessing the full potential of AI by facilitating collaboration and integration across various tech domains. With its comprehensive set of tools, users can easily navigate complex technology landscapes and build reliable partnerships to drive advancement. Key capabilities: critical infrastructure AI advancement technology browsing partner ecosystem collaborative tools Best for: organizations that need to use AI and technology partnerships for growth.

Smartlook by CISCO is a versatile software solution that caters to a wide range of needs in the digital marketing and user experience industry. Its primary purpose is to provide businesses with valuable insights into customer behavior by offering tools such as heatmap analysis, marketing analytics, and more. One of its standout features is its ability to provide qualitative data analysis, giving users a deep understanding of user interactions on their websites or mobile applications. The user interface of Smartlook is intuitive and easy to navigate, making it accessible for users of all skill levels. The design elements are sleek and modern, enhancing the overall user experience. The core functionalities of Smartlook set it apart from its competitors, with innovative features like mobile analytics and website optimization tools that allow users to optimize their digital properties for maximum engagement and conversion. In terms of performance, Smartlook excels in speed, efficiency, and reliability, even when managing large datasets or complex operations. The software integrates seamlessly with other tools, offering compatibility across different platforms for added convenience.

Pros & Cons

Pros
  • • Comprehensive User Behavior Analytics: Smartlook gives in-depth insights into user interactions.
  • • Easy-to-Use Interface: The platform is user-friendly, making it easy for teams to start tracking and analyzing.
  • • Mobile and Web Support: Works for both web and mobile app behavior tracking.
  • • Advanced Segmentation: Helps track user groups and tailor insights based on user actions.
  • • Affordable Entry Plans: Great for small businesses or startups looking to use advanced analytics at a lower cost.
Cons
  • • Learning Curve for Advanced Features: Some of the more advanced features might take time to master.
  • • Data Limitations on Free Plan: The free tier has limitations on session recording and features.
  • • Complex Setup for Mobile Apps: Setting up the SDK for mobile apps might be challenging for new users.
  • • Can Be Overwhelming for Beginners: New users might find the variety of features overwhelming initially.
  • • Not All Features Available on All Plans: Advanced features are only available on premium plans.

Features

Key features

• Session Recordings

Records user sessions to observe how users interact with your site or app.

• Heatmaps

Provides heatmaps to visualize where users click, scroll, and hover the most.

• Event Tracking

Tracks specific events like clicks or form submissions.

• Funnels

Allows the creation of funnels to track where users drop off in a flow.

• User Segmentation

Provides the ability to segment users based on behaviors, actions, or attributes.

• Automatic Tagging

Automatically identifies and tags key user actions and sessions for better analysis.

Additional features

• Custom Events

Track custom events to get insights into specific user behaviors.

• Retention Analysis

Measures user retention to understand long-term engagement.

• JavaScript SDK

Allows for integration with websites and web apps.

• Mobile App Analytics

Provides session recording and behavior analysis for mobile apps as well.

• Dashboards & Reports

Offers easy-to-understand visual dashboards and data reports.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Pro Plan
USD 55/mo
billed monthly

Countries & Languages

Global
Countries served
17
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianPolishCzechSlovakHungarianTurkishKoreanJapaneseChineseArabic.

Billing currencies

🇺🇸USD

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