About Smartsheet
Smartsheet is an intelligent work management platform that enables teams to manage projects, automate workflows, and build solutions. It offers flexible views like grids, Gantt charts, and Kanban boards, alongside reporting dashboards and collaboration tools.
Smartsheet is an enterprise-grade work management platform designed to help teams plan, track, automate, and report on work at scale. It caters to a wide range of use cases, from project and portfolio management to marketing operations and IT service delivery. Key capabilities include flexible project views (Gantt, Kanban, calendar), workflow automation to reduce manual tasks, and customizable dashboards for real-time reporting. The platform supports team collaboration through features like comments, file sharing, and proofing. Smartsheet offers native mobile apps for iOS and Android and desktop apps for Windows and Mac, ensuring access across devices. It integrates with many popular business applications, including Microsoft 365, Google Workspace, Slack, and Salesforce. Pricing is available in Pro and Business tiers with per-user monthly subscriptions, while Enterprise and Advanced plans require a custom quote. A free trial is available, but there is no permanent free tier. Support options include a knowledge base, community forums, and paid plans with phone and live chat support.
Pros & Cons
- Highly flexible platform that supports various work methodologies with multiple views like Gantt, Kanban, and calendar.
- Powerful automation capabilities allow teams to streamline repetitive tasks and approval processes without writing code.
- Offers robust reporting and dashboard features for real-time visibility into project and portfolio performance.
- Extensive integration options with popular enterprise software like Salesforce, Jira, Microsoft 365, and Slack.
- Provides enterprise-grade security features and administrative controls suitable for large organizations.
- The interface can have a steep learning curve for new users unfamiliar with spreadsheet-style project management.
- Pricing for Enterprise and Advanced Work Management plans is not public and requires contacting sales.
- Some advanced features and premium apps are only available as add-ons or in higher-priced tiers.
- The sheer number of features can feel overwhelming for small teams with simple project needs.
Features
Key features
Manage and visualize work using various layouts including Grid, Gantt, Calendar, and Card (Kanban) views to suit different project needs.
Build no-code automated workflows to streamline repetitive processes like approvals, status updates, and reminders.
Create real-time dashboards with customizable widgets to track key metrics, visualize data, and report on project progress to stakeholders.
Effectively allocate and track resources across projects with views and heatmaps to manage workloads and prevent over-allocation.
Facilitate teamwork with features for real-time co-editing, comments, file attachments, and proofing within the context of the work.
Connect with a wide range of business applications like Microsoft Teams, Slack, Google Workspace, Jira, and Salesforce to centralize work.
Standardize and manage collections of related projects from a central view to monitor health, optimize budgets, and make strategic decisions.
Additional features
Utilize AI to generate formulas, analyze data, summarize content, and create text descriptions, accelerating tasks and providing insights.
Capture consistent data from internal and external stakeholders with embeddable forms that support conditional logic.
Automatically create custom-branded PDFs from data in your sheets, integrating with services like DocuSign for e-signatures.
Organize, share, and version files within projects using a built-in file library and content collaboration tools.
Centralize and track intake requests securely, ensuring compliance and providing visibility into request status.
Monitor team member workloads to identify availability, balance tasks, and resolve over-allocations for better project execution.
Explore what-if scenarios for project timelines and resource capacity without impacting live plans to determine the best path forward.
Track changes made to a sheet, including who made the change and when, providing a complete audit trail.
Review and approve creative assets like images and videos directly within Smartsheet, consolidating feedback in one place.
Start projects quickly with a gallery of pre-built, customizable templates for various use cases like campaign plans and project schedules.
Pricing
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About Smartsheet
Smartsheet is an intelligent work management platform that enables teams to manage projects, automate workflows, and build solutions. It offers flexible views like grids, Gantt charts, and Kanban boards, alongside reporting dashboards and collaboration tools.
Smartsheet Details
Smartsheet's In-App Market Place
Does Smartsheet have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
WorkApps
Pricing Options
Accepted Payment Currencies
USD, AUD, CAD, EUR, GBP, JPY
Pros & Cons
- Highly flexible platform that supports various work methodologies with multiple views like Gantt, Kanban, and calendar.
- Powerful automation capabilities allow teams to streamline repetitive tasks and approval processes without writing code.
- Offers robust reporting and dashboard features for real-time visibility into project and portfolio performance.
- Extensive integration options with popular enterprise software like Salesforce, Jira, Microsoft 365, and Slack.
- Provides enterprise-grade security features and administrative controls suitable for large organizations.
- The interface can have a steep learning curve for new users unfamiliar with spreadsheet-style project management.
- Pricing for Enterprise and Advanced Work Management plans is not public and requires contacting sales.
- Some advanced features and premium apps are only available as add-ons or in higher-priced tiers.
- The sheer number of features can feel overwhelming for small teams with simple project needs.
Smartsheet's Support Options
Email Address
support@smartsheet.comContact
1-800-768-3729Documentation
https://help.smartsheet.com/Community Forums
https://community.smartsheet.com/Chatbot
AvailableLive Chat
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