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SmartSurvey

by SmartSurvey · Since 2010
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ActiveAvailable globallyCloud
Quick facts
VendorSmartSurvey
Year launched2010
StatusActive
LocationSmartSurvey Ltd, Basepoint Business Center, Oakfield Close, Tewkesbury, Gloucestershire, GL20 8SD, United Kingdom
Countries servedGlobal
Languages1
Integrations297+
Free tier
Free trialYES
Contact sales

About SmartSurvey

SmartSurvey is a survey software from SmartSurvey that supports the creation and distribution of online surveys. It provides features such as customizable templates, real-time analytics, and multi-channel distribution so organizations can gather insights effectively. Users can design surveys that meet their specific needs and analyze responses through built-in reporting tools. The platform is compliant with data protection regulations, ensuring user data is secure. Key capabilities: customizable templates real-time analytics multi-channel distribution data security compliance with regulations Best for: businesses and researchers that need to gather feedback and insights from target audiences.

SmartSurvey is a versatile platform designed to streamline surveys. One standout feature of SmartSurvey is its intuitive user interface, which allows users to create and distribute surveys with ease. The platform's sleek design and user-friendly layout enhance the overall experience for both survey creators and respondents. In terms of core functionalities, SmartSurvey offers a wide range of tools and customization options that set it apart from its competitors. Users can create complex surveys with branching logic, multimedia elements, and custom branding to tailor the experience to their specific needs. The platform also provides robust data analysis capabilities, allowing users to gather insights and make informed decisions based on survey responses. Performance-wise, SmartSurvey delivers reliable speed and efficiency when managing large datasets or conducting complex operations. The platform is optimized for handling high volumes of responses without sacrificing performance, making it an ideal choice for organizations of all sizes. Additionally, SmartSurvey integrates seamlessly with other tools and platforms, ensuring compatibility across different systems and environments.

Pros & Cons

What users like
  • +User-Friendly Interface: Intuitive design suitable for users of all technical levels.
  • +Comprehensive Features: Offers a wide range of tools for survey creation, distribution, and analysis.
  • +Strong Customer Support: Provides assistance via phone, chat, and email.
  • +Flexible Plans: Offers various pricing tiers to accommodate different needs.
  • +Robust Security: Ensures data protection and compliance with regulations.
What users flag
  • Limited Free Plan: The free plan has restrictions on the number of responses and features.
  • Advanced Features: Some advanced functionalities may require a learning curve.
  • Customization Limitations: While customizable, there may be constraints in design flexibility.
  • Integration Complexity: Setting up integrations may require technical expertise.
  • Mobile Experience: The mobile interface may not offer the full range of desktop features.

Features

Key features

Survey Creation
Build custom surveys with a variety of question types.
Real-Time Analysis
Instantly view and analyze survey results.
Customizable Branding
Apply your brand's logo and colors to surveys.
Multi-User Collaboration
Allow multiple users to collaborate on survey creation and analysis.

Additional features

Advanced Reporting
Generate detailed reports and export data in various formats.
Automated Alerts
Set up notifications for survey responses.
API Access
Integrate with other systems using SmartSurvey's API.
GDPR Compliance
Ensure data protection and privacy.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Professional

USD 38

Professional

USD 40

Business

USD 65

Countries & Languages

Global
Countries served
1
Interface languages
3
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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