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SmartTask

by Skillweb · Since 1999
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ActiveAvailable globallyCloud
Quick facts
VendorSkillweb
Year launched1999
StatusActive
LocationGrafton House Grafton Street High Wycombe Buckinghamshire UK HP12 3AJ
Countries servedGlobal
Languages9
Integrations
Free tier
Free trial
Contact salesYES

About SmartTask

SmartTask is a project management software from Skillweb that helps teams manage their tasks and projects efficiently. It combines task assignment, progress tracking, and collaboration features so teams can work more effectively together. SmartTask provides tools for setting deadlines, monitoring project milestones, and generating reports to analyze performance. Users can easily communicate within the platform through comments and file sharing, fostering better collaboration. Additionally, it includes mobile access to ensure team members can stay updated on the go. Key capabilities: task assignment progress tracking collaboration tools deadline management reporting Best for: teams and organizations that need to manage projects and tasks to improve productivity.

SmartTask is a cloud-based workforce and facilities management platform designed to streamline scheduling, attendance tracking, task management, and operational oversight for care providers, home-care agencies, cleaning, security, and facilities management organizations. The software enables managers to create detailed, automated rosters that consider staff availability, qualifications, skills, and historical patterns, then communicate schedules via mobile apps or automated notifications. Employees can clock in and out, check in at client or facility sites, scan tags or checkpoints for verification, log completed tasks, and submit timesheets in real time, ensuring accurate tracking of hours and service delivery. Integration with payroll and invoicing modules allows organizations to generate accurate pay and billing based on actual hours worked, significantly reducing manual administrative workload. For larger or multi-site operations, SmartTask Health provides real-time visibility into staff deployment, shift progress, and compliance with service agreements or duty-of-care requirements, allowing managers to quickly address gaps or incidents. Additional features include absence and leave management, HR record-keeping, certification tracking, auditing, inspections, and detailed reporting dashboards for performance and compliance monitoring.

Pros & Cons

What users like
  • +Automates scheduling, attendance tracking, and payroll integration, saving administrative time.
  • +Mobile app and proof-of-attendance ensure accurate real-time tracking and improve accountability.
  • +Flexible rostering supports varying shift patterns, multiple sites, and changing staff availability.
  • +HR, payroll, invoicing, and reporting integration streamlines operations and reduces errors.
  • +Real-time dashboards provide visibility over performance, compliance, and workforce coverage.
What users flag
  • Comprehensive platform may have a learning curve for small teams or new users.
  • Dependence on mobile devices and connectivity may limit effectiveness in low-signal areas.
  • Full feature set may be excessive for very small staff or simple operations.
  • Modular design can lead to extra costs if unnecessary modules are included.
  • Features targeting facilities, security, and cleaning may be less relevant for other industries.

Features

Key features

Staff Rostering & Scheduling
Build and manage staff rosters across sites, matching employees to shifts based on skills, availability, location, and requirements.
Mobile Workforce & Proof-of-Attendance
Employees check in/out via smartphone app or tag-scan, record shift start/finish, and update job or visit status.
Audit, Inspections & Compliance Logging
Capture data for audits, equipment checks, safety or maintenance inspections, and maintain compliance records.
HR, Payroll & Billing Integration
Timesheet data feeds into payroll, invoicing, and billing processes, reducing manual administrative work.
Real-Time Visibility & Reporting Dashboards
Managers get live overviews of workforce status, job completion, attendance, shift coverage, and compliance.

Additional features

Multi-Sector Workforce Management
Supports security, cleaning, facilities management, events, and other sectors with static or mobile teams.
Dynamic Roster & Shift Planning
Create rosters in advance, adjust for holidays, absences, or shift changes, and auto-suggest best-available staff.
Mobile App for Employees & Field Staff
Staff view shifts, check in/out, confirm tasks, and receive instructions on the go.
Check-Calls, Alerts & Lone-Worker Safety Modules
Send safety or welfare check-calls to field workers, alert on missed check-ins.
Customer / Client Portal & Service Delivery Reporting
Clients can view shift attendance, service reports, and compliance checks.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇬🇧GBP🇪🇺EUR

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