SmartTouch NexGen CRM
About SmartTouch NexGen CRM
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SmartTouch is a specialized CRM solution tailored for home builders and real estate developers, designed to streamline and automate lead management, marketing, and sales processes. It captures leads from multiple sources and distributes them automatically to sales agents based on community or other criteria, ensuring better lead engagement and conversion. The platform is highly mobile-friendly, providing dedicated apps for iOS and Android devices, allowing sales teams to access customer data, update profiles, record activities, and engage with prospects anytime and anywhere. Its user-friendly interface features dashboards that display KPIs, lead activity, and sales pipelines, making it easy for agents to stay informed and act swiftly. The system also facilitates seamless integration with popular calendar applications like Outlook, Google, and iOS Calendar, which ensures efficient appointment scheduling and management. This setup helps organize visits and follow-ups, improving overall productivity. SmartTouch offers extensive automation features, including behavior-based lead nurturing campaigns, automated follow-ups, and messaging through email or SMS. The platform enriches customer profiles with third-party data, providing agents with vital insights about prospects’ behaviors and preferences.
Pros & Cons
- +Mobile-optimized for field efficiency
- +Industry-specific workflows
- +Automated lead nurturing
- +Powerful integrations and data enrichment
- +Detailed analytics and reporting
- −Higher initial learning curve for new users
- −Cost may be high for small teams
- −Limited public pricing details
- −Needs robust internet for full feature access
- −May require additional training
Features
Key features
- Lead Capture & Management
- Instantly acquire leads from multiple sources like websites, chatbots, and ads, with automated distribution to sales agents based on community.
- Marketing Automation
- Automate email, text campaigns, and drip sequences triggered by user behavior or profile data for targeted engagement.
- Appointment Scheduling
- Manage tours and meetings through integrated calendars, enabling prospects to book directly with automatic notifications.
- Buyer Journey Tracking
- Follow prospects’ interactions, interests, and step-by-step buying process for better conversion insights.
- QR Code Engagement
- Use QR codes for instant lead capture at events or showrooms, linking prospects directly to tour or brochure downloads.
- Real-Time Alerts & Hotlist
- Stay updated on active prospects and website activity, allowing quick follow-up.
- Reporting & Analytics
- Access comprehensive dashboards and data filtering to analyze traffic, pipeline, and sales performance.
Additional features
- Lead Capture
- Multiple channels feed into the CRM for immediate management.
- Lead Distribution
- Automated routing based on community, lead source, or agent.
- Behavioral Campaigns
- Triggered email/text campaigns based on prospect activity.
- Profile Enrichment
- Use of Full Contact data appending to gain insights.
- Tour Management
- Schedule and notify prospects of private/online tours via integrated calendars.
- Follow-up Automation
- Pre-set reminders to nurture leads continuously.
- Hot List & Website Tracking
- Real-time alerts on active visitors or prospects.
- Sales Funnel Reports
- Track conversion rates from lead to sale with granular filters.
- Buyer Engagement Reports
- Visualise buyer interest stages and engagement effectiveness.
- KPIs & Dashboards
- Customizable performance metrics for teams and individual reps
Pricing
Monthly plans
Starting At
USD 500
Countries & Languages
Interface languages
Billing currencies
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About SmartTouch NexGen CRM
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SmartTouch NexGen CRM Details
SmartTouch NexGen CRM's In-App Market Place
Does SmartTouch NexGen CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Plans
Monthly plans
Starting At
USD 500
Accepted Payment Currencies
usd ($), eur (€), gbp (£), aud (A$), cad (C$), jpy (¥), cny (¥), inr (₹), rub (₽), brl (R$)
Pros & Cons
- Mobile-optimized for field efficiency
- Industry-specific workflows
- Automated lead nurturing
- Powerful integrations and data enrichment
- Detailed analytics and reporting
- Higher initial learning curve for new users
- Cost may be high for small teams
- Limited public pricing details
- Needs robust internet for full feature access
- May require additional training
SmartTouch NexGen CRM's Support Options
Email Address
smart@smarttouchinteractive.comSmartTouch NexGen CRM's Alternatives
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