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Software Status:Active

About Smartz Chat

Smartz Chat is a communication software from Smartz Solutions designed for real-time messaging. It provides features like group chat, file sharing, and message archiving so teams can collaborate effectively. This platform enables users to communicate instantly, share important documents, and keep a record of conversations for future reference. Smartz Chat integrates with other productivity tools to help teams maintain workflow continuity. Key capabilities: group chat file sharing message archiving integration with tools multi-device support Best for: teams and organizations that need a reliable solution for internal communication and collaboration.

Smartz Chat Details

Vendor
Smartz Solutions
Year Launched
2016
Location
Nautica Commercial Centre, Royal Road , Office 1EI, 1st Floor, Mauritius, Black River 90601, MU
Deployment
cloud
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English
Users
Administrators, Customer Service Representatives, Marketing Managers, Sales Agents, IT Support Staff
Industries Served
Healthcare, Education, Finance, Retail, Telecom, Hospitality, Automotive, Insurance, Government, Manufacturing
Tags
Customer Communications Management Software, Smartz Chat

Smartz Chat's In-App Market Place

Does Smartz Chat have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), INR (₹), RUB (₽), HKD (HK$), SGD (S$), NOK (kr), KRW (₩), TRY (₺), MXN (Mex$), DKK (kr), PLN (zł), ZAR (R)

Pros & Cons

  • 1. It allows for real-time tracking of customer interactions and sentiment.
  • 2. It enables managing multiple customer interactions on a single platform.
  • 3. It provides built-in survey and rating capabilities to proactively address bad experiences.
  • 4. It helps reduce the impact of negative experiences through real-time feedback and monitoring.
  • There's no mention of potential implementation challenges or costs associated with the platform

Smartz Chat's Support Options

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