About SMBreviewer
An online reputation management automation platform for small businesses. It helps collect customer reviews, monitor social media brand mentions, manage and build business directory citations, and track local SEO performance.
SMBreviewer is a SaaS platform designed to help small and local businesses automate their online reputation management. The software centralizes several key activities into a single dashboard, focusing on collecting customer reviews, monitoring brand mentions on social media, and managing business listings across thousands of online directories. Key features include automated review requests via email and SMS, widgets to display aggregated reviews on a company's website for social proof, and tools to track local SEO performance and competitor activity. The platform integrates with Zapier. Pricing is offered on a monthly subscription basis, with a 30-day free trial available. Support options include chat, messenger, and email. It is a cloud-based tool accessible via a web browser.
Pros & Cons
- Offers a 30-day free trial with full access to features.
- Automates the process of collecting customer reviews through email and SMS.
- Provides tools to monitor brand mentions, competitors, and local SEO from one dashboard.
- Includes widgets to easily display aggregated customer reviews on a business website.
- Integrates with Zapier to connect with other business tools.
- The service is self-service focused; a fully managed option is significantly more expensive.
- Relies on user-provided Twilio and email server accounts for unlimited messaging.
- No native mobile applications are mentioned for on-the-go management.
Features
Key features
Automatically requests customer reviews via email and SMS funnels.
Tracks brand mentions across platforms like Facebook, Twitter, Instagram, and Google My Business.
Monitors and helps build listings across thousands of online business directories.
Aggregates and showcases customer reviews on business websites to provide social proof.
Monitors competitors' online reputation and search rankings to inform strategy.
Provides reports and insights on search engine rankings and local search performance.
Additional features
Tracks all reviews from multiple sources in one platform for quick response.
Allows for easy embedding of aggregated reviews on websites and landing pages.
Create automated sequences of emails and SMS messages to request reviews.
Tracks and helps create citations on up to 2,000 directories worldwide.
Identifies and tracks users and reviewers who post about the business.
Tracks search engine rankings for a set number of keywords.
Connects with other applications through Zapier for extended automation.
Pricing
Monthly plans
- Unlimited Email and SMS Funnels
- Full Online Tracking
- Unlimited Reports
- Unlimited Contacts/Records
- Unlimited Review Widget (embeds) Views
- 20 Search Engine Keywords Tracked per Month
- 13 Competitors Tracked
- Zapier Integration
- All features from the self-service plan
- Dedicated Local Marketing Consultant
- Free viral campaigns and security services
- Free Autoscaled WordPress Business Hosting
- Video Review Capture
- Additional Premium Displays
- Free License to A/B Testing Platform
Countries & Languages
Interface languages
Billing currencies
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About SMBreviewer
An online reputation management automation platform for small businesses. It helps collect customer reviews, monitor social media brand mentions, manage and build business directory citations, and track local SEO performance.
SMBreviewer Details
SMBreviewer's In-App Market Place
Does SMBreviewer have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Unlimited Email and SMS Funnels
- Full Online Tracking
- Unlimited Reports
- Unlimited Contacts/Records
- Unlimited Review Widget (embeds) Views
- 20 Search Engine Keywords Tracked per Month
- 13 Competitors Tracked
- Zapier Integration
- All features from the self-service plan
- Dedicated Local Marketing Consultant
- Free viral campaigns and security services
- Free Autoscaled WordPress Business Hosting
- Video Review Capture
- Additional Premium Displays
- Free License to A/B Testing Platform
Accepted Payment Currencies
USD
Pros & Cons
- Offers a 30-day free trial with full access to features.
- Automates the process of collecting customer reviews through email and SMS.
- Provides tools to monitor brand mentions, competitors, and local SEO from one dashboard.
- Includes widgets to easily display aggregated customer reviews on a business website.
- Integrates with Zapier to connect with other business tools.
- The service is self-service focused; a fully managed option is significantly more expensive.
- Relies on user-provided Twilio and email server accounts for unlimited messaging.
- No native mobile applications are mentioned for on-the-go management.
SMBreviewer's Support Options
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