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Smiddle Siebel CRM Connector

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Software Status:Active

About Smiddle Siebel CRM Connector

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Smiddle Siebel CRM Connector Details

Vendor
Smiddle Technologies
Year Launched
2015
Location
Harju maakond, Tallinn, Kesklinna linnaosa, Viru väljak 2, 10111, Estonia
Deployment
on premise, linux
Training Options
documentation, videos, in person
Countries Served
All Countries
Languages
English, Russian, Ukrainian
Users
Enterprises with large and medium-sized contact centers.
Industries Served
Telecommunications, Finance, Insurance, Retail, Public Sector
Tags
CRM, Smiddle Siebel CRM Connector

Smiddle Siebel CRM Connector's In-App Market Place

Does Smiddle Siebel CRM Connector have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£)

Pros & Cons

  • Deep integration with Siebel CRM.
  • Unified agent desktop for seamless omnichannel interactions.
  • Real-time data synchronization for consistent customer information.
  • Automated logging and interaction history for comprehensive records.
  • Reliance on Siebel infrastructure may impact performance.
  • The user interface is heavily dependent on Siebel's design.
  • Requires Siebel expertise for optimal use.
  • Customization may require technical expertise.
  • Learning curve for those unfamiliar with Siebel.

Smiddle Siebel CRM Connector's Support Options

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