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Smith.ai

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Software Status:Active

About Smith.ai

Smith.ai is a virtual receptionist software from Smith.ai that provides 24/7 call answering and lead capture services. It combines phone answering, web chat, and email support so businesses can improve communication and response times. With features like call screening and personalized greetings, Smith.ai helps ensure that every client interaction is handled professionally and effectively. The platform also integrates with various business tools like CRM systems, allowing for simplified customer relationship management. Key capabilities: call answering web chat email support CRM integration customizable greetings Best for: small to medium-sized businesses that need efficient customer communication solutions.

Smith.ai Details

Vendor
Smith.ai
Year Launched
2015
Location
P.O. Box 1296, Los Altos, California 94023-1296, US
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Accounting and Bookkeeping, Architects, Car Dealers and Repair Shops, Carpenter, Chiropractors, Cleaning Services, Courier and Logistics, Dance Teachers, Day Care, Dentists, Electricians, Event Planners and Coordinators, Financial Advisors, Financial Lenders, Flooring, Florists, Food Delivery and Catering, Furniture Repair, HVAC Technicians, Hair Salons, Home and Commercial Painters, Home Inspectors, Independent Insurance Agents, Interior Designers, Landscape and Garden Services, Laser Clinics, Mortgage Brokers, Movers, Music Teachers, Nail Salons, Nanny and Au Pair Services, Notary Services, Party Supplies and Rental Services, Pest Control, Photographers, Plumbers, Pool and Hot Tub Services, Print Shops, Public Relations Firms, Refinishing Services, Roofers, Social Media Marketing Agencies, Solar Energy Businesses, Spa Services, Tattoo Shops & Piercing Studios, Taxi Services, Travel Agents, Trucking & Logistics Businesses, Tutors, Wedding and Event Planners
Industries Served
Here are the industries served by Smith.ai:, 1. Automotive, 2. Construction & Building Design, 3. E-commerce & Retail, 4. Education & Enrichment, 5. Finance & Accounting, 6. Hiring & Staffing, 7. Home Services, 8. IT, Software & SaaS, 9. Landscape & Garden, 10. Legal & Law Firms, 11. Lifestyle, Events, & Activities, 12. Marketing & Design Agencies, 13. Media & Entertainment, 14. Medical & Wellness, 15. Real Estate & Property Management, 16. Transportation & Logistics, 17. Veterinary & Pet Services
Tags
Artificial Intelligence, Chatbot, Conversational Marketing Platform, Conversational AI Platform, Customer Communications Management, Customer Service, Lead Capture, Lead Generation, Lead Management, Live Chat, Predictive Lead Scoring.

Smith.ai's In-App Market Place

Does Smith.ai have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($)

Pros & Cons

  • • 24/7 live chat with professional agents and AI chatbots
  • • Capture, qualify and convert leads
  • • Book appointments with new clients
  • • Easy to configure chatbot
  • • Integrates with many CRMs and other business tools
  • • Free trial available
  • • Transparent pricing
  • • Some users report difficulty cancelling service and getting refunds
  • • No option for local staff to run the chat box
  • • AI chatbot can get confused sometimes
  • • Can be expensive compared to some alternatives

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