About SMS-Magic
SMS-Magic is a business text messaging platform for marketing, sales, and support. It enables conversational messaging via SMS, WhatsApp, and Facebook Messenger, with native integrations for CRMs like Salesforce and Zoho.
SMS-Magic is a conversational messaging platform from Screen-Magic, designed for businesses to engage with customers across various channels including SMS, WhatsApp, and Facebook Messenger. It integrates natively with CRMs like Salesforce and Zoho, enabling sales, marketing, and support teams to manage communications within their existing workflows. The platform offers features like automated campaigns, a unified omnichannel inbox, and robust compliance tools for regulations like TCPA and GDPR. It serves a range of industries, including financial services, healthcare (with HIPAA compliance), higher education, and staffing. A free trial is available, and mobile apps for iOS and Android allow for on-the-go customer engagement. Pricing is not publicly listed on the main pricing page, requiring contact with sales.
Pros & Cons
- Integrates natively with major CRMs like Salesforce and Zoho.
- Supports multiple messaging channels including SMS, WhatsApp, and Facebook Messenger.
- Provides dedicated mobile apps for on-the-go customer engagement.
- Includes features for managing compliance with TCPA, GDPR, and other regulations.
- Offers solutions tailored to specific industries like healthcare, finance, and education.
- Pricing is not publicly available on the pricing page, requiring users to contact sales.
- The full list of integrations beyond Salesforce and Zoho is not clearly detailed on the main site.
Features
Key features
Engage with audiences across channels like SMS, WhatsApp, Facebook Messenger, and LINE.
Works directly within Salesforce and Zoho, allowing for contextual messaging and workflow automation.
Provides tools to maintain compliance with regulations such as TCPA, GDPR, and CCPA, including opt-in/out management.
Set up automated multichannel text messaging for alerts, reminders, and marketing campaigns.
A dedicated mobile application for iOS and Android allows teams to manage customer conversations on the go.
A single inbox (Converse Desk) to manage conversations from multiple channels within the CRM.
Measure campaign results in real-time and track messaging performance.
Offers secure messaging solutions for the healthcare and wellness industry.
Pricing
Countries & Languages
Interface languages
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About SMS-Magic
SMS-Magic is a business text messaging platform for marketing, sales, and support. It enables conversational messaging via SMS, WhatsApp, and Facebook Messenger, with native integrations for CRMs like Salesforce and Zoho.
SMS-Magic Details
SMS-Magic's In-App Market Place
Does SMS-Magic have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Integrates natively with major CRMs like Salesforce and Zoho.
- Supports multiple messaging channels including SMS, WhatsApp, and Facebook Messenger.
- Provides dedicated mobile apps for on-the-go customer engagement.
- Includes features for managing compliance with TCPA, GDPR, and other regulations.
- Offers solutions tailored to specific industries like healthcare, finance, and education.
- Pricing is not publicly available on the pricing page, requiring users to contact sales.
- The full list of integrations beyond Salesforce and Zoho is not clearly detailed on the main site.
SMS-Magic's Support Options
SMS-Magic's Alternatives
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Callyzer is a SIM-based call monitoring and telecalling management software for sales, marketing, and support…
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