SnapAppointments logo

SnapAppointments

by SnapAppointments · Since 2011
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorSnapAppointments
Year launched2011
StatusActive
Location344, Seattle, WA US
Countries servedGlobal
Languages10
Integrations
Free tier
Free trialYES
Contact sales

About SnapAppointments

SnapAppointments is an online scheduling platform with HIPAA compliant options for healthcare and regulated services. It supports multiple locations, staff roles, and a client database with custom fields and notes. Clients can book or reschedule online, receive automated reminders by email, SMS, or phone, and submit documents through secure storage. Payment collection is PCI compliant, and reporting covers staff performance and appointment activity. White label options and widgets help embed scheduling on business websites. Key capabilities: HIPAA compliant online scheduling Multi location and multi staff management Automated reminders by email, SMS, or phone Client database with files and notes Payment collection and reporting Best for: Clinics and multi location service businesses.

SnapAppointments is an online appointment scheduling software that simplifies managing appointments, client tracking, and business operations. The platform is designed for businesses of all sizes, offering solutions such as client management, automated appointment reminders, and comprehensive business reports. It supports scalability, making it suitable for industries ranging from small businesses to large organizations, including healthcare providers that require HIPAA compliance for handling sensitive data. Its user-friendly interface and customizable scheduling options provide flexibility for businesses with multiple locations or service providers, making it easy for clients to book appointments online. The software integrates well with external platforms like Google Calendar, Microsoft Outlook, and Apple Calendar via CalDAV for real-time appointment synchronization. It also supports PCI-compliant payment capture and processing, ensuring that businesses can manage client payments securely. SnapAppointments’ compatibility with devices such as desktops, tablets, and mobile phones ensures ease of access and smooth operation across different platforms. The integration of automated reminders through email, SMS, or phone calls helps reduce missed appointments, with the reminders being fully customizable in terms of content and timing.

Pros & Cons

What users like
  • +Highly scalable and supports businesses of all sizes
  • +HIPAA compliance for healthcare-related businesses
  • +Customizable reminders reduce no-shows
  • +Integration with major calendar systems and payment processors
  • +Secure and PCI-compliant payment management
What users flag
  • Standard plan limited to one user and location
  • Advanced features like multiple staff management are available only in higher-tier plans
  • Higher cost for the enterprise plan compared to similar scheduling tools

Features

Key features

Online Scheduling
Clients can book appointments online in real-time, accessing staff availability directly.
Automated Reminders
Customizable reminders via email, SMS, or phone to reduce missed appointments.
HIPAA Compliance
The software meets HIPAA standards, ensuring data security and privacy, especially for healthcare providers.
Multiple Locations
Supports businesses operating across different locations, each with its own hours, staff, and services.
Client Database/CRM
Comprehensive client management system with appointment history, custom fields, and notes.
Payment Integration
PCI-compliant payment collection and storage, with options for charging or holding credit card details during scheduling.

Additional features

Unlimited Appointments & Clients
Manage unlimited client data and appointment scheduling without restriction.
Multiple Staff & User Accounts
Assign specific roles and permissions for staff with separate or shared schedules.
Client Rescheduling
Allows clients to reschedule appointments via online access.
Business Reports
Detailed reports on appointments, staff performance, and client activity.
Custom Email Templates
Businesses can customize email templates for reminders and notifications.
Custom Landing Page & Widgets
Personalized public scheduling pages and embeddable widgets for appointment booking directly from business websites.
Advanced Analytics
Access to reporting and analytics features for tracking key performance indicators.
File & Document Storage
Upload and store client-related files such as forms, contracts, and documents.
Global Scheduling
Supports scheduling for multiple business locations in various time zones.
White Labeling
Branding options for customizing the software's interface and public scheduling pages.
Sync Appointments
Sync appointments with external calendars like Google and Apple Calendar via CalDAV.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Standard Plan

USD 14.99

Professional

USD 29.99

Enterprise

USD 149.99

Countries & Languages

Global
Countries served
10
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchJapaneseChineseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇳🇿NZD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇸🇪SEK

No reviews yet

Be the first to drop a review

Alternatives to SnapAppointments

Zotec logo

Zotec

Zotec is a revenue cycle management software from Zotec Partners that focuses on improving billing…

Wavier logo

Wavier

Wavier is an appointment scheduling software from Wavier that helps beauty salons manage their operations…

RightCom logo

RightCom

RightCom is a communication software from RightCom that facilitates collaboration among teams. It provides instant…

RightQ logo

RightQ

RightQ is a web monitoring software from RightCom that provides oversight of online activity. It…

RightQ logo

RightQ

RightQ is a web filtering software from RightCom that provides internet security and content control.…

Qme logo

Qme

Qme is a data analytics software from Qme that supports user engagement tracking and behavior…

Often compared with SnapAppointments

Compare any two tools →
Zotec logo
Zotec
Appointment Scheduling
0.0
Wavier logo
Wavier
Appointment Scheduling
0.0
RightCom logo
RightCom
Appointment Scheduling
0.0
RightQ logo
RightQ
Appointment Scheduling
0.0