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Snapforms

by Snapforms · Since 2013
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Active1+ countriesCloud
Quick facts
VendorSnapforms
Year launched2013
StatusActive
LocationLevel 4 / 287 Lonsdale Street, Melbourne, VIC 3000, Australia.
Countries served1+
Languages1
Integrations9+
Free tier
Free trial
Contact salesYES

About Snapforms

Snapforms is a form building software from Snapforms that allows users to create, manage, and distribute online forms. It provides templates, analytics, and integration options so users can efficiently gather and analyze data. With Snapforms, organizations can easily design custom forms without needing extensive technical skills. The platform supports multiple data collection methods, ensuring accessibility and convenience for respondents. Key capabilities: form creation data collection real-time analytics mobile compatibility third-party integrations Best for: businesses and organizations that need a versatile solution for online form management.

Snapforms is a robust, secure, and fully Australian-based online form builder tailored for organisations that prioritise data sovereignty and compliance. With their SaaS platform hosted in Australia, the service is well-suited for government bodies, healthcare providers, and privacy-sensitive enterprises. The drag-and-drop form builder empowers users to create complex, multi-page forms with conditional logic, file uploads, e-signatures, and the ability to save and resume — all without coding. Its integration capabilities are strong: you can connect to Microsoft Power Automate or Make to automate workflows across hundreds of apps, or use direct integrations with Salesforce, Mailchimp, and practice-management systems like Coreplus, Cliniko, and Nookal. For custom needs, there’s an API and even a “done-for-you” service where the Snapforms team builds the form for you. On the security front, Snapforms shines: SOC2 certification, ISO 27001 alignment, multi-tenant logical isolation, AES-256 encryption, 2-factor authentication, and live threat detection. Their customer support is also responsive (email + live chat), backed by local Australian staff. The main drawbacks are pricing entirely in AUD, lack of a public app marketplace, and limited phone contact options.

Pros & Cons

What users like
  • +Australian-based data hosting ensures strong compliance for government, healthcare, and regulated industries
  • +Advanced security controls such as 2FA, encryption, SOC2 practices, and tenant isolation protect sensitive information
  • +Highly flexible form builder allows creation of complex workflows, multi-page forms, and conditional logic without coding
  • +Integration with Power Automate and Make enables automation across hundreds of external applications
  • +Direct integrations with Salesforce, Mailchimp, and medical practice systems improve operational efficiency
What users flag
  • Limited pre-built templates for niche industries could require more manual form customization
  • Heavy reliance on internet connection may impact form access in areas with poor connectivity
  • Exported data reports may need additional formatting for complex analysis beyond CSV/Excel
  • Some integrations like Salesforce and Mailchimp may require subscription to those external services
  • The interface, while powerful, can feel overwhelming for non-technical users managing many forms

Features

Key features

Drag-and-drop form builder
Create custom online forms easily without coding
Mobile-responsive forms
Ensure forms work seamlessly across phones, tablets, and desktops
Conditional logic
Display or hide fields dynamically based on respondent inputs
Save and resume
Allow users to save incomplete forms and continue later
Multi-page forms
Organise long forms into logical sections for better user experience
File upload fields
Collect documents, images, and files securely from respondents
Electronic signatures
Capture legally valid signatures directly within the form
PDF output
Generate downloadable or emailed PDFs of completed submissions
Email notifications
Automatically notify admins and send auto-reply confirmations
Payment collection
Accept payments directly through integrated payment gateways
Booking and scheduling
Enable appointment and session bookings via forms
Workflow and approvals
Route submissions through multi-step approval processes
Power Automate and Make integrations
Automate workflows across hundreds of external apps
API access
Connect Snapforms to custom systems through REST API
Two-factor authentication
Add extra security to user logins and form data access
Custom sender domain
Send auto-replies from verified custom email domains
Email verification
Validate the respondent’s email address during form submission
Accessibility compliance
Provide WCAG-compliant form experiences for all users

Additional features

Unlimited form fields
Build forms of any complexity without field limits
Cloud hosting in Australia
Ensure all customer data remains stored within Australian servers
Export to Excel/CSV
Download submissions for offline analysis and reporting
Embed forms on websites
Add forms directly to any webpage or portal
Data ownership rights
Maintain full ownership and control over collected data
Role-based access control
Assign permissions based on user roles and responsibilities
Single sign-on (SSO)
Provide secure enterprise-grade authentication
Custom confirmation pages
Redirect users to custom thank-you or landing pages
Submission analytics dashboard
View form performance and submission insights
Multi-tenant isolation
Protect customer data with advanced tenant-level separation
Encrypted storage and transfer
Secure data using AES-256 and TLS encryption
Threat detection and monitoring
Monitor security events across the platform
Done-for-you form creation
Request professional assistance for building forms
Dedicated enterprise environment
Host forms on isolated infrastructure for compliance
SLA and custom contracts
Receive enterprise support with formal service guarantees

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Standard

AUD 89

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Australia

Interface languages

English

Billing currencies

🇦🇺AUD

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