Soffront CRM logo

Soffront CRM

by Soffront · Since 1992
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ActiveAvailable globallyCloud
Quick facts
VendorSoffront
Year launched1992
StatusActive
Location304 S. Jones Blvd, Suite 1681 Las Vegas, NV 89107
Countries servedGlobal
Languages6
Integrations
Free tier
Free trial
Contact salesYES

About Soffront CRM

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Soffront CRM is a robust, highly customizable platform with over 30 years of experience in delivering reliable customer relationship management solutions. Designed to suit a wide variety of industries, it offers both cloud and on-premise deployment options, giving organizations the flexibility to choose the environment that aligns with their infrastructure and security requirements. Its core philosophy focuses on delivering tailored, scalable, and easy-to-manage CRM systems that help businesses generate leads, close sales, and support customers effectively. The platform features an easy-to-navigate, intuitive user interface that supports dashboard customization, enabling users to organize tools and data views based on their preferences. Its architecture is built for extensive customization, supported by comprehensive tools and APIs that allow businesses to adapt the system to their specific processes. Whether for sales, marketing, or support, Soffront’s interface and features are designed to facilitate seamless workflows and enhance productivity across teams. Soffront’s architecture supports numerous integrations with third-party tools and internal business systems through its API capabilities, ensuring effortless data flow across platforms.

Pros & Cons

What users like
  • +Responsive and helpful customer service (noted by multiple users)
  • +Offers a wide range of useful features
  • +Successfully used by small and medium-sized teams
  • +Completely web-based and easy to use
  • +Mobile-supported version available
What users flag
  • Serious reliability issues (e.g. lost data, unsaved work)
  • Poor user experience with clunky navigation and limited options
  • Duplicate tracking relies solely on email, which can be limiting
  • Inconsistent service quality reported across different users
  • Considered expensive for some users without sufficient value

Features

Key features

Highly Customizable Platform
Built for extensive customization to fit unique business processes.
In-House Implementation
Ensures dedicated expert support during deployment for smoother setup and integration.
Flexible Deployment Options
Supports both cloud and on-premise hosting, allowing organizations to choose the best environment.
Universal Industry Application
Suitable across various industries with tailored features.
Comprehensive Automation Tools
Automates workflows, routing, notifications, and more to save time and reduce errors.
Data Security & Privacy
Emphasizes security with control over data access and management.
Dedicated Support Resources
Offers extensive customer support, training, and updates.

Additional features

Lead & Contact Management
Track and nurture leads with detailed profiles.
Sales Pipeline Management
Visual tools to manage and forecast sales.
Marketing Automation
Automate campaigns, follow-ups, and lead scoring.
Customer Support Ticketing
Manage and resolve customer inquiries efficiently.
Document Management
Central repository for all customer-related documents.
Analytics & Reporting
Generate detailed reports and dashboards for insights.
Workflow Automation
Build custom process flows to enhance productivity.
Multi-Channel Communication
Supports email, calls, and other channels.
Mobile Access
Fully compatible with mobile devices for remote work.
Third-party Integration Support
API-enabled for connecting with other business tools.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇮🇳INR

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