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Solastis CRM+

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Software Status:Active

About Solastis CRM+

Solastis CRM+ is a customer relationship management software from Solastis that provides comprehensive tools for casino game services. It includes features such as player tracking, bonus management, and customer support, so operators can effectively manage player relationships and improve service delivery. Additionally, the platform offers insights on gameplay history and best practices for player engagement, which helps in formulating smarter strategies. With its focus on security, users can also learn how to avoid fraud related to no deposit bonuses. Key capabilities: player tracking bonus management customer support gameplay history insights fraud prevention strategies Best for: casino operators that need to manage player relationships and improve service delivery.

Solastis CRM+ Details

Vendor
Solastis
Year Launched
Location
Solastis CRM+ 123 Main Street, Suite 100 Mountain View, CA 94041
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Administrator, Sales Manager, Customer Support Representative, Marketing Manager
Industries Served
Healthcare, Education, Finance, Retail
Tags
CRM, Solastis, customer relationship management, workflow automation, case management, project management, customer support, ticketing, collaboration, customizability

Solastis CRM+'s In-App Market Place

Does Solastis CRM+ have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

10

Mini Apps

1. Solastis CRM+ Phone System Integration: This add-on allows users to integrate their CRM with their phone system

enabling seamless communication and tracking of all phone interactions within the CRM platform.

2. Solastis CRM+ Email Integration: This add-on enables users to integrate their email accounts with the CRM

allowing for easy communication tracking and archiving of all email correspondence within the CRM platform.

3. Solastis CRM+ Social Media Integration: This add-on allows users to connect their social media accounts to the CRM

enabling them to manage and track social media interactions and engagements within the platform.

4. Solastis CRM+ Reporting and Analytics: This add-on provides users with advanced reporting and analytics features

allowing them to track key performance metrics

gain insights into their business operations

and make data-driven decisions within the CRM platform.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), SGD (S$), HKD (HK$), SEK (kr), NOK (kr), ZAR (R), RUB (₽), AED (د.إ)

Pros & Cons

  • Highly customizable with the ability to create custom fields, workflows, and automation
  • Integration with popular tools such as Outlook, Gmail, and Google Calendar
  • User-friendly interface with easy navigation and minimal learning curve
  • Streamlined communication with in-built email and messaging features
  • Advanced analytics and reporting tools for tracking performance and productivity
  • Scalable for businesses of all sizes with options for expansion and growth
  • Secure data storage with encryption and multi-factor authentication to protect sensitive information
  • Limited customization options may restrict ability to tailor software to specific business needs
  • Steep learning curve for new users, potentially leading to delays in onboarding and usage
  • Integration with other systems may be complicated or require additional customization
  • Premium pricing may be prohibitive for small businesses or startups
  • Lack of in-depth reporting and analytics functionality may limit ability to track and analyze key metrics.

Solastis CRM+'s Support Options

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