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Solid Commerce

by Solid Commerce · Since 2008
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ActiveAvailable globallyCloud
Quick facts
VendorSolid Commerce
Year launched2008
StatusActive
Location12021 Wilshire Blvd. #530 Los Angeles, CA 90025 United States
Countries servedGlobal
Languages1
Integrations11+
Free tier
Free trial
Contact salesYES

About Solid Commerce

Solid Commerce is an inventory management software from Solid Commerce that helps businesses manage their eCommerce operations. It provides inventory control, order management, and multi-channel selling support so businesses can efficiently track and fulfill their orders across various platforms. With features that include real-time inventory syncing, reporting tools, and shipping integration, users can ensure accurate stock levels and simplify their sales processes. Solid Commerce also supports integration with popular marketplaces like Amazon and eBay, making it easier for sellers to expand their reach. Key capabilities: inventory control order management multi-channel selling shipping integration reporting tools Best for: eCommerce retailers that need a centralized solution for managing inventory and orders across multiple sales channels.

Solid Commerce is a comprehensive cloud-based inventory management solution designed to cater to businesses of all sizes across various industries such as computer software, apparel and fashion, consumer goods, business supplies, and retail. Its primary purpose is to streamline inventory operations, optimize stock levels, and manage marketplace inventory across multiple channels like Amazon, eBay, and Walmart. Key features include inventory control, multi-channel management, supplier management, allocation, and serial number tracking. The user interface of Solid Commerce is intuitive and user-friendly, making it easy for users to navigate and manage their inventory. The interface includes an e-commerce dashboard that allows users to create and manage listings, fulfill orders, and post shipping information. Unique design elements such as an open API for integration with other software and easy-to-use Excel functionalities enhance the user experience. However, some users have noted that the UX feels dated and new marketplace setups can be tricky. Solid Commerce offers a wide range of functionalities and features that set it apart from its competitors.

Pros & Cons

What users like
  • +1. Stable eBay Integration (Mostly): The eBay integration generally functions reliably.
  • +2. Excel COM Add-in for Bulk Changes: Offers an Excel add-in for efficient bulk product updates and modifications.
  • +3. Integration with Many Marketplaces: Supports integration with a wide range of online marketplaces.
  • +4. Inventory Management and Sync Capabilities: Provides tools for managing and synchronizing inventory across different channels.
  • +5. Open API: Offers an open API for integration with other software and custom development.
What users flag
  • 1. Extremely Poor Support: Support is described as "absolutely the worst," with significant delays in response times (7+ days for major issues).
  • 2. Numerous Bugs Affecting Order Flow: The software suffers from various bugs that disrupt order processing and fulfillment.
  • 3. Tracking and Shipment Information Issues: Tracking and shipment information is often not uploaded correctly to marketplaces.
  • 4. Over-Complicated Product Updates: The process for updating product information is unnecessarily complex and involves multiple steps.
  • 5. Unreliable Automation: Inventory and pricing automation can randomly stop working, leading to inaccurate stock levels and potential overselling.
  • 6. Missing Notifications: Reports intended to notify users of low inventory or software errors are not consistently sent.
  • 7. Limited Carrier Support: Lack of support for some major shipping carriers, causing issues with tracking validation and order confirmation on marketplaces.
  • 8. Financial Losses Due to System Errors: System errors have led to financial losses due to incorrect order handling and missing information sent to marketplaces.
  • 9. High Cost with Minimal Benefits for High-Volume Sellers: The service is considered expensive, and the benefits are deemed minimal, especially for high-volume sellers.
  • 10. Dated User Experience (UX): The user interface feels outdated.
  • 11. Difficult New Marketplace Setups: Setting up integrations with new marketplaces can be challenging.
  • 12. Kitted Product Limitations: Managing kitted products becomes difficult when dealing with more than two components.

Features

Key features

1. Centralized Management
Solid Commerce acts as a central hub for managing your sales across various marketplaces and stores. This eliminates the need for juggling multiple platforms and simplifies order, inventory, and listing management.
2. Automation and Streamlining
The platform automates repetitive tasks like order routing, shipping label printing, and content generation. This frees up your time to focus on strategic growth initiatives.
3. Multi-Marketplace Integration
Solid Commerce integrates with over 30+ marketplaces and shopping carts, allowing you to reach a wider audience and expand your sales channels seamlessly.
4. Business Intelligence and Optimization
Solid Commerce provides reporting and analytics to help you optimize your business. Features like smart repricing and carrier selection can help reduce costs and increase profitability.
5. Scalability and Growth
Solid Commerce caters to businesses of various sizes, from established brands to those venturing into dropshipping. The platform can scale with your needs as you add more products, marketplaces, and vendors.

Additional features

1. Here's a comprehensive list of all the features mentioned for Solid Commerce
2. Listings Management
Manage product listings across multiple channels from a central location.
3. WMS (Warehouse Management System) and Inventory Management
Track inventory levels, manage stock across warehouses, and optimize fulfillment.
4. Orders Management and Routing
Automate order processing, routing, and fulfillment across channels.
5. Label Printing and Carrier Support
Generate shipping labels for various carriers and benefit from discounted shipping rates.
6. Smart Competitive Repricers
Use AI-powered tools to automatically adjust product prices based on competitor pricing.
7. Business Intelligence Reporting
Gain insights into sales performance, inventory levels, and other key metrics.
8. Content Enrichment
Enhance product listings with high-quality content and images using built-in tools or services.
9. Image Processing Services
Improve product image quality and consistency.
10. Web Service API & EDI
Integrate Solid Commerce with your existing business systems for seamless data exchange.
11. Custom Services
Solid Commerce offers custom development services to tailor the platform to your specific needs.
12. Support for Fulfillment Models
Supports various fulfillment models, including Amazon FBA, MCF, SFP, and dropshipping.
13. Partners and Integrations
Integrates with various third-party applications and services to extend functionalities.
14. API Gateway
Enables direct connections to major marketplaces for streamlined data exchange.
15. Channel Management
Provides a centralized dashboard to manage listings, orders, and performance across multiple channels.

Pricing

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Free version
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Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL

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