About Solid Commerce
Solid Commerce is an inventory management software from Solid Commerce that helps businesses manage their eCommerce operations. It provides inventory control, order management, and multi-channel selling support so businesses can efficiently track and fulfill their orders across various platforms. With features that include real-time inventory syncing, reporting tools, and shipping integration, users can ensure accurate stock levels and simplify their sales processes. Solid Commerce also supports integration with popular marketplaces like Amazon and eBay, making it easier for sellers to expand their reach. Key capabilities: inventory control order management multi-channel selling shipping integration reporting tools Best for: eCommerce retailers that need a centralized solution for managing inventory and orders across multiple sales channels.
Solid Commerce Details
Solid Commerce's In-App Market Place
Does Solid Commerce have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN ($), BRL (R$)
Pros & Cons
- 1. Stable eBay Integration (Mostly): The eBay integration generally functions reliably.
- 2. Excel COM Add-in for Bulk Changes: Offers an Excel add-in for efficient bulk product updates and modifications.
- 3. Integration with Many Marketplaces: Supports integration with a wide range of online marketplaces.
- 4. Inventory Management and Sync Capabilities: Provides tools for managing and synchronizing inventory across different channels.
- 5. Open API: Offers an open API for integration with other software and custom development.
- 1. Extremely Poor Support: Support is described as "absolutely the worst," with significant delays in response times (7+ days for major issues).
- 2. Numerous Bugs Affecting Order Flow: The software suffers from various bugs that disrupt order processing and fulfillment.
- 3. Tracking and Shipment Information Issues: Tracking and shipment information is often not uploaded correctly to marketplaces.
- 4. Over-Complicated Product Updates: The process for updating product information is unnecessarily complex and involves multiple steps.
- 5. Unreliable Automation: Inventory and pricing automation can randomly stop working, leading to inaccurate stock levels and potential overselling.
- 6. Missing Notifications: Reports intended to notify users of low inventory or software errors are not consistently sent.
- 7. Limited Carrier Support: Lack of support for some major shipping carriers, causing issues with tracking validation and order confirmation on marketplaces.
- 8. Financial Losses Due to System Errors: System errors have led to financial losses due to incorrect order handling and missing information sent to marketplaces.
- 9. High Cost with Minimal Benefits for High-Volume Sellers: The service is considered expensive, and the benefits are deemed minimal, especially for high-volume sellers.
- 10. Dated User Experience (UX): The user interface feels outdated.
- 11. Difficult New Marketplace Setups: Setting up integrations with new marketplaces can be challenging.
- 12. Kitted Product Limitations: Managing kitted products becomes difficult when dealing with more than two components.
Solid Commerce's Support Options
Email Address
support@solidcommerce.comContact
+1 (310) 461-4575