SOMtab

SOMtab is a customer use management (CX) software from SOM that supports marketing research and strategy for optimal business outcomes. It combines features such as About Us, Contact Us, Publications, Français, and Services so organizations can effectively measure and improve the customer use. The platform offers various research methods, including surveys and focus groups, to gather quantitative and qualitative data. Additionally, it provides turnkey solutions and technological support to assist businesses in making informed decisions based on customer feedback. Key capabilities: measuring customer satisfaction conducting market research providing multilingual support offering publications ensuring technological assistance Best for: businesses that need to analyze customer use for improvement and growth.